Witnessing so much neglect where my parent lives, falls, lack of staff, wet diapers, dirty rooms, assault (from residents). Have spoken to every administrator there, complained, even filed a formal complaint with state dept. of health, whereupon after their investigation found no violations. N. homes can hide their flaws (or lie) fairly easily it seems. I've just started documenting by photo, have been keeping a journal steadily ... now I'm looking for a new facility, but I would hate for this neglect to continue.
Not saying there aren't legit complaints.
One thing I would inquire about, is if there is a settlement or award does it temporarily disqualify the recipient for Medicaid? For example, are your parents receiving Medicaid? If so, the influx of a large amount of money may mess up their qualification for Medicaid. Is it counted as income? An asset? I'm not saying that it would, but I would confirm that upfront. If they are not receiving public assistance, then that would not be applicable.
And just what are you suing for & what would be the value?
You may want to as a first step is to review the admissions contract (you did get a copy of this and of every page signed off on during admission, right? ) to see if ARBITRATION is required to be the path done for any disagreements. Arbitration quite a different creature & good luck with finding legal who will take this.