My grandma's memory care facility just removed all of her toiletries (shampoo, soap, toothpaste, deodorant) from her bathroom and it is only available by request due to state regulations. I understand it can be a safety concern for some other residents. But, she is still very independent with toileting and we are struggling with the huge ick factor of her not being able to have soap to wash her hands after using the bathroom or before eating. The care facility is understaffed and often only 1 caregiver is available to help 14 residents. Even if she understood who she has to ask to get her soap and toiletries, she can't find them or they don't have time to help.