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Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
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I am in need of in-home care for my father. I am exhausted and need a break. I have talked to Fidelta. They are $50.00 an hour. Has anyone on this forum used them? They are based out of the Northwest. Thank you.
I think $50 is steep. For that you probably will only get a CNA. That person will get a fraction of that $50. Is Dad low income, maybe you can get help thru Medicaid? I would call your local Office of Aging. They be able to help you find a cheaper option.
First, and this is not a criticism, just a caution. I checked out "Fidelta"; it's a European corporation. Than I checked Fedelta: bingo.
https://www.fedeltahomecare.com/
This one claims to be locally owned and operated. That could make a big difference in its approach, control, standards, and staff.
You might want to check out its LinkedIn profile:
https://www.fedeltahomecare.com/
I realize you want specific experience, but if no one here is able to provide actual experience, I'd try to get as much info as I could online from branching out and checking other sources, such as GlassDoor (reports by workers).
You can also contact your local Ombudsperson and inquire whether there have been any complaints. Medicare used to list inspection issues; I'm not sure if it still does.
You could also ask the company for references; I rather doubt that they'd give any, given privacy concerns. But their response might indicate whether or not they would even be amenable to background questions.
Personally, I think $50/hour is in the realm of greed and exploitation of a vulnerable population.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
https://www.fedeltahomecare.com/
This one claims to be locally owned and operated. That could make a big difference in its approach, control, standards, and staff.
You might want to check out its LinkedIn profile:
https://www.fedeltahomecare.com/
I realize you want specific experience, but if no one here is able to provide actual experience, I'd try to get as much info as I could online from branching out and checking other sources, such as GlassDoor (reports by workers).
https://www.glassdoor.com/Reviews/Employee-Review-Fedelta-Home-Care-RVW38812858.htm
You can also contact your local Ombudsperson and inquire whether there have been any complaints. Medicare used to list inspection issues; I'm not sure if it still does.
You could also ask the company for references; I rather doubt that they'd give any, given privacy concerns. But their response might indicate whether or not they would even be amenable to background questions.
Personally, I think $50/hour is in the realm of greed and exploitation of a vulnerable population.