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By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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My dad has been gifted a lift chair, which he needs, but it is too large. Does anyone have a link to a comfortable cushion I could buy? His legs are shorter than the seat is deep.
I know we're not supposed to look a gift horse in the mouth, but how frustrating this must be for you!
The trouble is that although you can get him comfortable in the chair itself with strategically placed cushions, the main point of the thing is the rising to stand and that function just isn't going to work - he'd have to wriggle to get his legs positioned ready and it could even tip him sideways and pose a whole new falls risk :/
I like the 'bat your eyelashes at the manufacturer' idea. Flattery will get you everywhere!
Be very careful how you phrase things. When whoever comes on the phone first. Smile as you talk to them. Say thank you for answering so quickly AND it is sooooo nice to speak to a real person that will understand your problem, and not an automated voice.
When you get through to someone that can change things for the better. Sound grateful but worried (Just in case dad falls while in it.)
If they would be so good as.......... If they would be so kind as to.................... You are sure the fantastic testimonial you would leave would be.............. You are soooooo grateful for them using their busy time with you insurmountable problem but.......................... At the end of it all, say you are hoping to hear good news by email or post and thank them profusely for their time. Even if it did not go your way. Things can always change in the future and they may even give you a 'good' discount on a new - measured chair for the lift.
It's actually just a loaner chair, but I agree that if it is not comfortable it's not really worth it. I think I will get a piece of softer foam rubber as a back cushion, or a lawn furniture cushion and try those before we take it back. Thank you for your input!
When my Dad wanted a lift chair, I rented him one to "test drive". The store asked about my Dad's weight and height, and sent out a chair that was a perfect size for him. Dad had shrunk over the years, he was now under 5' tall, so his chair was really a woman's size chair [I didn't tell him that].
He said that chair was the best thing ever. He wished he would have known about such a chair years ago. The monthly rent was reasonable, and Dad could purchase the chair whenever he wanted and there would have been a discount.
This is one of those times when a free gift is really not worth having, to work well the chair needs to be fitted to him - that's why they come in different sizes. Usually the point of getting a lift chair is to help him stand independently, having to stuff it with pillows is going to make that difficult since I can't see any way they would stay in place when the chair tilts. Maybe you could sew them in place? Even then it may make using the chair safely difficult.
Is the chair new? Do you know where it was purchased? My mother's first lift chair was not a good fit, so it was returned and replaced with a different size. Since yours is a gift, this might not be feasible, but if it is new, it would be worth looking into.
Maybe one of those lawn chair cushions would work.I saw some nice cushions today at Walmart for $14.97 and you could also box him in with pillows all around him. I'm sorry his chair is too big for him,but it's great he has one. Take care~
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
The trouble is that although you can get him comfortable in the chair itself with strategically placed cushions, the main point of the thing is the rising to stand and that function just isn't going to work - he'd have to wriggle to get his legs positioned ready and it could even tip him sideways and pose a whole new falls risk :/
I like the 'bat your eyelashes at the manufacturer' idea. Flattery will get you everywhere!
Wishing you success, however it happens.
Try contacting the chair manufactures.
Be very careful how you phrase things. When whoever comes on the phone first. Smile as you talk to them. Say thank you for answering so quickly AND it is sooooo nice to speak to a real person that will understand your problem, and not an automated voice.
When you get through to someone that can change things for the better. Sound grateful but worried (Just in case dad falls while in it.)
If they would be so good as..........
If they would be so kind as to....................
You are sure the fantastic testimonial you would leave would be..............
You are soooooo grateful for them using their busy time with you insurmountable problem but..........................
At the end of it all, say you are hoping to hear good news by email or post and thank them profusely for their time. Even if it did not go your way. Things can always change in the future and they may even give you a 'good' discount on a new - measured chair for the lift.
Until then cushions and a car seat strap.
Good Luck
He said that chair was the best thing ever. He wished he would have known about such a chair years ago. The monthly rent was reasonable, and Dad could purchase the chair whenever he wanted and there would have been a discount.
I'm sorry his chair is too big for him,but it's great he has one.
Take care~