My relative is in an assisted care facility. She has vascular dementia and hallucinates. Her vision is also poor. She has a cell phone and calls family members frequently. However, she also calls the police frequently saying there are bad things going on. The police recognize her condition. However, the facility wants to take her phone away and make her dependent on their concierge phone. She is recovering from a stomach virus and has been quarantined. The concierge said they won’t give her their phone if she is in quarantine. Unfortunately, all he family members live on a the east coast and the facility is in Washington State. Is there a phone or device on the market which would allow her freedom to call us, but prevent her from calling the police?
There are phones out there that can be programmed to just allow calls to certain people.
Here is one:
https://www.razmobility.com/solutions/memory-cellphone/?gclid=Cj0KCQjwpPKiBhDvARIsACn-gzCr7mQa3gMRerIoDSCSPPqIL0FtFiBeo7_rb0XJ4yi_Xx-NH9Sfkr4aAu_tEALw_wcB
She is missusing the phone because she knows no better. Explaining to her she can't call police is going thru one ear and out the other. If the facility is requesting it be taken away, maybe the police have complained. Time to "lose" it.