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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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Been thinking about this thread and I have more thoughts on it.
I would like to say there are good and bad examples in all professions. There are good and bad clients too. Just because someone pays for a service doesn’t mean that they should be rude to their caregivers.
Let’s be grateful for all good caregivers! Caregivers are under more stress than usual during these challenging days.
If someone is disappointed in a caregiver’s behavior they can have an honest discussion with the caregiver and try to resolve the situation.
The key word is ‘excessively’ using their phone.
Sometimes a telephone conversation is about a matter that is important and should be allowed.
It should not matter if a caregiver is on her phone on breaks or at lunch.
I don’t think we should generalize about whether a ‘private pay’ or ‘agency’ caregiver is better. No one can determine this.
People may have their own personal preferences for various reasons.
A good fit for the caregiver and the client is what is most important.
Good communication is needed. Neither the caregiver nor client should be expected to have ‘mind reading’ abilities.
If a person is looking for a caregiver to be a companion than discuss this beforehand. Some caregivers are happy to play a card game, assist in putting a puzzle together or read to them and watch a television program together.
Keep in mind what the patient wants. Some patients prefer privacy, and don’t wish to have more attention than what is necessary.
Allow time to develop a relationship that works for each of them. Be aware that some people can never be pleased.
This topic will be always be viewed according to individual personalities, according to one’s own work ethics and personal needs of the client.
I do feel that everyone should show the utmost appreciation, especially in these challenging circumstances, to all people who are in any service industry. This includes caregivers and all medical personnel.
NHWM, this is where I have to disagee, there is a HUGE difference between private pay and agency, especially when the client is not paying.
Ok, this is gross, but we had workers that bitched about stupid thing like pouring a cup of coffee for a spouse. The worst was the worker used a spare bathroom, threw period pads in a basket with no liner and expected me to clean it because the client did not use it. I flipped right out and guess what according to agency and Medicaid, the worker was right. I was floored.
There are huge differences in it all. Private pay, I would have fired.
Well as a caregiver, they may be trained that they are prohibited from pouring coffee for a spouse, and if that spouse pours it on themselves and has to go to the hospital, the agency may try and get out of liability by saying the caregiver was told not to serve anyone besides the patient. In which case they can be personally liable. There's a bit of a grey area: if the client was bringing the coffee themselves and you are afraid they might hurt themselves, that might be a reason to help. But if there is not a good explanation why you were providing care to someone who was not the patient, the agency might not approve it. As to restroom garbages, a care worker might have to dispose of all kinds of things. Best to have a garbage receptacle with a bin liner available to them. They might be prohibited from taking out garbages for the same reason: the client could say it was damaged and the person was not supposed to be touching it.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
I would like to say there are good and bad examples in all professions. There are good and bad clients too. Just because someone pays for a service doesn’t mean that they should be rude to their caregivers.
Let’s be grateful for all good caregivers! Caregivers are under more stress than usual during these challenging days.
If someone is disappointed in a caregiver’s behavior they can have an honest discussion with the caregiver and try to resolve the situation.
The key word is ‘excessively’ using their phone.
Sometimes a telephone conversation is about a matter that is important and should be allowed.
It should not matter if a caregiver is on her phone on breaks or at lunch.
I don’t think we should generalize about whether a ‘private pay’ or ‘agency’ caregiver is better. No one can determine this.
People may have their own personal preferences for various reasons.
A good fit for the caregiver and the client is what is most important.
Good communication is needed. Neither the caregiver nor client should be expected to have ‘mind reading’ abilities.
If a person is looking for a caregiver to be a companion than discuss this beforehand. Some caregivers are happy to play a card game, assist in putting a puzzle together or read to them and watch a television program together.
Keep in mind what the patient wants. Some patients prefer privacy, and don’t wish to have more attention than what is necessary.
Allow time to develop a relationship that works for each of them. Be aware that some people can never be pleased.
This topic will be always be viewed according to individual personalities, according to one’s own work ethics and personal needs of the client.
I do feel that everyone should show the utmost appreciation, especially in these challenging circumstances, to all people who are in any service industry. This includes caregivers and all medical personnel.
Ok, this is gross, but we had workers that bitched about stupid thing like pouring a cup of coffee for a spouse. The worst was the worker used a spare bathroom, threw period pads in a basket with no liner and expected me to clean it because the client did not use it. I flipped right out and guess what according to agency and Medicaid, the worker was right. I was floored.
There are huge differences in it all. Private pay, I would have fired.
I totally agree that is super gross. Yuck!
I would also say that complaining about pouring an extra cup of coffee is down right silly.
All I am saying is that there are good and bad caregivers in each group, private pay or agency.
There are reasons why people choose whatever they choose.
It is good to hear why people like or dislike one or the other situations and the reasons why.
The more information that people have will help them determine what is best for them.