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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
Even if the aid is innocently "helping" it is a sign of poor training and/or lack of common sense and boundaries. I would contact the agency immediately and tell them what she's been doing and that you want her to stop immediately. Also give her a "script" to say to your Mom so that she can politely and gently decline helping her when asked. She needs to learn how to redirect and distract as a strategy.
After reading your reply below, I’d advise you to consider if it’s time to take over, or have whoever is mom’s POA for financial decisions, her finances, and remove the information on this from the home. Mom isn’t making solid choices and it may be wise to act in her best interests before bigger mistakes occur
This is my first time posting and I thought I was limited to a certain number of characters, so didn’t think I could go into much detail. I asked this question because my mom has a home helper employed by an agency. My mother loves this woman and trusts her, but this woman has insinuated herself into some situations that me and my siblings are not comfortable with. She helped my mom sign up for a subscription online (so she had to have seen my mom’s credit card) and she helped my mom make phone calls to her insurance company. I can’t imagine that those things are part of her job description and I suspect that if her company knew she was doing those things, she might be fired. This is our first experience with this kind of help for my mom so I’m trying to get input from others. My mom would be very angry if we got this woman in trouble and I do think my mom can trust her, but we are still going to talk to my mom about they need to be careful who she shows personal information to.
Would you expect your housekeeper to help you with financial and insurance matters? I sure wouldn't! I have an accountant and an insurance agent to do those things, and a housekeeper to help me with home matters such as cleaning.
When I was an aide for elders, I cooked, did light cleaning, grocery shopping, and took the client to her hair appointment and occasionally assisted with a shower.
Only hire people who know what they're doing to give you good service or else you face opening up a big can of worms you may have trouble getting out of!
Nope, this is how you create conditions for elder financial abuse, since it is often a crime of opportunity.
Today it is so easy to pay bills remotely and automatically, there's no real need for another person to be inserted in this process. Opt into paperless billing/statements and you will get the emails for that. Create portal access for everything: banks, insurance, utilities, medical, taxes, registrations, subscriptions, donations, etc. I *never* write checks or get paper bills anymore.
NO, and any access to important papers should be locked away. This isn't the caregivers job and any that say it is are likely looking for information they should not have. THEY GIVE PATIENT care. They do not get involved with private financial things. If you wish financial help, guidance, this is not nursing care and is hired a financial manager or fiduciary.
JWaters, it depends on the job description they were hired to do. If these things were not part of the original description, then no.
If you had hired through a caregiving Agency, then the Agency could send over someone who is qualified to these things as with an Agency, said company is licensed, bonded, and insured.
No, they are not trained for that and should not be given access to a clients financial information. Aides are either CNAs (Certified Nurses aides) or HHA ( Home Health Aides). What they do is pretty much the same but CNAs usually work in NHs so do more hands on. HHAs also do hands on but can do light housekeeping, meal prep, taking to appts, shopping and companion. CNAs can do in home but HHA don't usually work in NHs.
Not a good idea to expect them to help with financial and insurance matters. Too much risk of fraud, and they may not have the background to be much help. There are other people who provide that type of service, such as a geriatrics manager. Or even a trusted friend.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
These subjects are entirely different matters.
Finances and insurance have nothing to do with caregiving.
Don’t even think about hiring one person to handle everything. This is not a one size fits all position.
Are you inquiring about hiring someone for these roles or are you the person who is being asked to do all of these jobs?
Please elaborate on this subject so we can answer your question appropriately.
When I was an aide for elders, I cooked, did light cleaning, grocery shopping, and took the client to her hair appointment and occasionally assisted with a shower.
Only hire people who know what they're doing to give you good service or else you face opening up a big can of worms you may have trouble getting out of!
Today it is so easy to pay bills remotely and automatically, there's no real need for another person to be inserted in this process. Opt into paperless billing/statements and you will get the emails for that. Create portal access for everything: banks, insurance, utilities, medical, taxes, registrations, subscriptions, donations, etc. I *never* write checks or get paper bills anymore.
This isn't the caregivers job and any that say it is are likely looking for information they should not have. THEY GIVE PATIENT care. They do not get involved with private financial things.
If you wish financial help, guidance, this is not nursing care and is hired a financial manager or fiduciary.
If you had hired through a caregiving Agency, then the Agency could send over someone who is qualified to these things as with an Agency, said company is licensed, bonded, and insured.