I had been using a temp agency per hour with mom. I 'm transitioning to 24/7 coverage with a different group of people. I contacted the old company that i only needed them for 2 and not 3 days now.
They called the aid currently with my mom who promptly told my mom she's quitting after today because she doesn't' want to work 2 days for her now.
So no notice and my mom , not myself was notified with no notice.
There are a lot of flaky people that work in this industry.
Just push forward.
I understand that most aids want a minimum of 30 hours per week per client, and this is much easier in terms of scheduling aids. But just quitting like that is definitely unprofessional and shocking.
I would contact them and say if they don't figure out a better solution you will be informing people on Nextdoor.com about this terrible experience. If the agency admins have a brain they will scramble to make it right.
Then again, maybe it's better that they fired themselves. They showed who they really were, so best to believe them.
On the other hand, I think some caregivers do want a minimum number of days of regular work, even via agency. So maybe that is a factor for you?