She never has enough supplies and has previously purchased her own so that she will have enough to get her through the week. This is just ridiculous. Why should an 89 year old woman have to be almost begging for supplies? She has to use 2 pads at a time to keep the urine from running down her legs. She normally takes the wettest pad off the top and replaces it with the pad that is underneath.They only want to give her a few to last the day. At times, mother has used folded up hand towels and wash cloths to keep from asking for more. She has alot of uninary infections and is miserable.They also tell her the supply room is closed on the weekend. We have talked to the supply clerk, nurses, Director of Nurses, and the Administrator...they will do better for a while and then go back to their old behaviors. Other than the supplies, we have very few concerns. The facility is kept clean, the staff for the is friendly, and she is one of the homes favorite residents. We don't want to cause problems, but would appreciate this being taken care of as soon as possible.
I hope you can get improvement without going outside the NH, but it two notes don't solve the problem, then I think the third note should include a cc: to the ombudsman in your state.
Good luck!
this is not only absurd- this is abusive -or neglect- dangerous-they arent being clean-if they arent provinding enough pads for her- i wonder what else they
are not providing/.? i m just always suspicious of many NH- but its just my opinion-
keep at it, because its your moms health that is the main concern-
sending u huggggggs- we all need them---