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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Facilities are happy to take the money but do not want to put in the extra effort to actually care for the patient. How dare a patient with dementia actually display signs of a person whose brain is not working. It’s just crazy how memory care facilities can no longer handle a patient once they start doing anything out of the norm!
His behaviors are part of his medical record. They will be there as long as that record exists. However, they will or will not be considered based on the state he lives in and their policies. In my state he would have to go one year without any behavioral abuses.
Becky04473 Thanks for responding. Yeah, the sad part is, all these facilities no how to do is say behavior problems. Duh, that is a part of the disease. That no reason for a Memory Care Unit to deny a person a bed. I mean, hey that is what they specialize in. smh seriously
If the ombudsman told my BIL she was going to help get him closer to home then she needs to do that. If she can keep moving him around within 30 mile radius ….
Yes, it is. But that isn't the question. The system is what it is, and will not change. You have to function within the wrongness of it all the best you can.
What bothers me the most about this whole situation is the "system" is all "messed up". They are the ones who got my BIL in the situation that he is in. Now he is the one who has to pay the price. sad
Unfortunately that doesn't mean it can be put right. The people who messed up are not the same people who are rejecting him, and the facilities you're approaching have no duty to compensate for the original mistakes. Or even to take them into account, by being more flexible than normal with their admissions criteria.
It's something that he is now doing well where he is; and if he *were* to move the improvement would have to be really significant to be worth the disruption. How does your husband feel about possibly leaving good enough alone?
Haileybug...I have been through a hard time finding placement for my dad with Alzheimers and aggression. I will say I have just learned something literally in the last couple of days... I know it would be great to have your brother in law closer to home so you could visit him and he could have people that love him close by. But if these memory care facilities say they will not take him due to “behavior” I feel like they probably are not the ones you want taking care of him. You also said he hasn’t had behavior issues for some time now...that is awesome..maybe he feels at peace and adapted to his current situation and moving him may cause him to regress or begin having behavior issues which could be really bad for him resulting in being put in a state hospital or being sedated like a zombie..I was faced recently with both of these ideas and it’s horrifying. What I am learning with this disease is if things are going ok...don’t upset the apple cart because you may be in more of a mess and have more of a headache than ever. I know it’s hard!
That is very insightful. Since changing living environments is already difficult, the place he’s at has got his meds corrected and he’s settling in. 4 hours away... ugh I understand but for HIS sake I agree you may be upsetting him again by moving him and you may not approve of the care he gets at a new place. I’m sorry it’s so very far, but his comfort and care comes first and I’d highly question if these closer facilities would put the same time and energy in.
Haileybug, I think you know that it is much easier for a facility to say no than it is for them to look in detail through his history and reassess the risk.
It would be interesting to know how long he has to have been stable before he is considered as no longer having behavioural issues. Interesting, but alas I suspect academic - I certainly wouldn't expect a straight answer to a straight question on that point.
How is he doing, have you been able to visit him recently?
Thanks for responding. My husband and I visited a couple of months ago while he was in the hospital having surgery. The administrator where he is at now, says he is doing good and not having any behavior issues.
I don't know what the time frame for being on record in your area is, but in mine (Tennessee), it is one year according to case manager at the hospital he was discharged from yesterday.
My Dad was kicked out of two rehabs last year because of behaviors resulting from UTIs acquired at each facility. Upon being kicked out of the first one, he collapsed from severe UTI getting out of the car and had to be taken straight to ER for treatment. Case manager at the hospital got him a place in another facility upon discharge, but he got another UTI there, too, and they tried to kick him out twice more but I filed appeals with Medicare and won both times.
About ten days ago, Dad's heart rate plummeted into the 40s and had to take him into hospital for pacemaker placement. He was too weak to stand after lying in hospital bed for over a week, so discharge to SNF only option, and I feared none would accept him. His caseworker was was able to get him into one after all, even though the last "kick-out" incident had been eleven months ago.
If you have any valid reason to get your family member admitted to a hospital, it is likely the case manager will be able to get the family admitted to be facility upon discharge, provided assessment determines the family member cannot safely be released to home care.
I know this is very hard and stressful and wish you the best!
I am afraid that you have to look on it as a large dose of nasty reality. When these places are full, that is to say when your dollars are not NEEDED, they, like colleges, will "cherry pick". That is to say that they will choose the person in line with NO history of ANY behavior problems. They may not, like will not say this outright, but it's a fact. It would make some sense to think of it this way: You are opening your house to a visiting student. One candidate is squeeky clean by history. The other was in some juvenile detention for shoplifting and etc. Which one will you choose? There are some who would choose the troubled child, out of a personal mission to "make a difference". But most will choose the squeeky kid. I would myself, so what can I say. I honestly think, given the extra info you gave us, that this is the case. Wishing you good luck.
AlvaDeer Thank you so much for replying to me. You make perfect since to me. Just one question, if his behaviors were per se 8 months ago, will that still be on his record. When sending a referral over to a facility, how far back do they go back? Thanks again. All is appreciated.
I feel in order to receive suggestions to help your situation you need to provide more information. What are the reasons that facilities are giving for not accepting him? In trying to imagine your situation it sounds as though he might behave differently when not in a home environment which he would prefer. Is the home environment one that can be managed? In a way it does make sense if he has motive to live at home. Often questions are asked on this site with very minimal information given. I feel that is the case here. I am not faulting you because no doubt you are dealing with a difficult situation but there is not enough of a story in my mind for many to advise you with what little of the situation known which is the reality. Perhaps you could respond to me or post more of what is transpiring in order to hopefully get more advice.
Thank you for responding. You are absolutely correct. Sorry, this has been so frustrating for me till I actually have a headache right now. Again, I am sorry. Just been going through this for so long now it has made me "sick".
Long story short …. My husband has a brother who got placed in a facility 4 hours away from home. "My husband and I have been trying to get him closer to home "FOREVER". However, all of the Memory Care Facilities that we have reached out to have all denied placement for him due to a history of behaviors in his past. We have recently learned that some of his behaviors were stemmed from him not receiving all his meds and staff being disrespectful to him. Also, he recently had to have surgery due to an underlined medical condition that could have also played a major part in the behaviors because of not knowing how to communicate. (dementia/alzheimers
Well, for few months now, we have been made aware that he is no longer having any unwanted behaviors, however, Memory Care units closer to home are still denying placement for him and they are saying it's because of behaviors. Does this make sense? Again, thank you for responding and any advice is appreciated.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Unfortunately that doesn't mean it can be put right. The people who messed up are not the same people who are rejecting him, and the facilities you're approaching have no duty to compensate for the original mistakes. Or even to take them into account, by being more flexible than normal with their admissions criteria.
It's something that he is now doing well where he is; and if he *were* to move the improvement would have to be really significant to be worth the disruption. How does your husband feel about possibly leaving good enough alone?
It would be interesting to know how long he has to have been stable before he is considered as no longer having behavioural issues. Interesting, but alas I suspect academic - I certainly wouldn't expect a straight answer to a straight question on that point.
How is he doing, have you been able to visit him recently?
Thanks for responding. My husband and I visited a couple of months ago while he was in the hospital having surgery. The administrator where he is at now, says he is doing good and not having any behavior issues.
My Dad was kicked out of two rehabs last year because of behaviors resulting from UTIs acquired at each facility. Upon being kicked out of the first one, he collapsed from severe UTI getting out of the car and had to be taken straight to ER for treatment. Case manager at the hospital got him a place in another facility upon discharge, but he got another UTI there, too, and they tried to kick him out twice more but I filed appeals with Medicare and won both times.
About ten days ago, Dad's heart rate plummeted into the 40s and had to take him into hospital for pacemaker placement. He was too weak to stand after lying in hospital bed for over a week, so discharge to SNF only option, and I feared none would accept him. His caseworker was was able to get him into one after all, even though the last "kick-out" incident had been eleven months ago.
If you have any valid reason to get your family member admitted to a hospital, it is likely the case manager will be able to get the family admitted to be facility upon discharge, provided assessment determines the family member cannot safely be released to home care.
I know this is very hard and stressful and wish you the best!
Thank you for responding. You are absolutely correct. Sorry, this has been so frustrating for me till I actually have a headache right now. Again, I am sorry. Just been going through this for so long now it has made me "sick".
Long story short …. My husband has a brother who got placed in a facility 4 hours away from home. "My husband and I have been trying to get him closer to home "FOREVER". However, all of the Memory Care Facilities that we have reached out to have all denied placement for him due to a history of behaviors in his past. We have recently learned that some of his behaviors were stemmed from him not receiving all his meds and staff being disrespectful to him. Also, he recently had to have surgery due to an underlined medical condition that could have also played a major part in the behaviors because of not knowing how to communicate. (dementia/alzheimers
Well, for few months now, we have been made aware that he is no longer having any unwanted behaviors, however, Memory Care units closer to home are still denying placement for him and they are saying it's because of behaviors. Does this make sense? Again, thank you for responding and any advice is appreciated.