he goes for every meal but couldn't this time. When I went to ask for a tray for her I was very aggressively told no and that if she didn't come to the dining room she was getting nothing. Isn't this considered neglected and abuse? Should the individual been dismissed?
The person that refused to give mom food should be reported.
Isolation, denying food, fluids are all abuse.
I hope you have to name of the person with the lousy attitude so you can share it with the boss.
This is very unusual for a top notch care center. In most, when someone is ill, their trays an be delivered to room. There is, of course, extra charge for this.
Speak to the admins.
If this bowel issue continues it is time to check in with her doc, of course.