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By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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I have POA medical and finance of my mom who is in long term care; she has repeatedly told them to direct everything to me, but they keep going to her; she has progressive dementia among many other health issues. what can i do?
Is your POA Durable? I think I might consult with an attorney. I'd ask if he could send them an official letter providing them NOTICE of who is making the decisions and that their questions, comments, etc. should be directed to you and/or the lawyer. It might be worth the investment.
I know the doctors have admitted her dementia has increased and is progressing. I have to go to court and become her guardian and then I have to constantly report things, which is a major pain. I mean I do that for the county for her to have MA, but IDK. Mainly it is Chris Neely the social services director that is not listening to my mom. My mom has told this woman most times when she goes to my mom to come to me and she doesn't. I have talked to Tom Polock (I think that is last name) and he and I will be having a meeting. I can write up something so she can keep that on the wall. Since she keeps forgetting, she doesn't always remember I think to tell them to talk to me, most of the time she does because she doesn't remember things. I know the Val the nursing director has it documented that nurses are to contact me. The doctor and NPs generally contact me. Chris though seems to have something against me or IDK and goes to my mom rather than talk to me. I had a very brief call with Tom, and I did tell him that my mom has told Chris to come to me. Chris does not listen at all. They know my mom has dementia and cannot answer things and my mom is really good at covering her memory stuff. If you don't know her well you may think she is just fine, but if you listen closely, you can see she doesn't remember and will slip. I do plan to continue talking to the director on this, but I think writing something up and posting in her room may help
When your mother tells them to approach you and not her, do they then do that? As long as they do, they are (arguably, correctly) respecting her autonomy and giving her first refusal on decisions. You need to find out how you go about having her declared incompetent/incapacitated if her dementia has reached that stage - her doctor should be able to advise you, or possibly - ironically enough - the facility will know the process in your area.
If she's not ready for that, then perhaps she could put her instruction in writing (with your help) that she wishes all decisions to be referred to you, and you could present that with a copy of your POA documents to the facility director.
Is this everybody at the ltc facility doing it, btw, or just a persistent few? If it's the few, ask the director to give better, clearer instructions to the staff.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
If she's not ready for that, then perhaps she could put her instruction in writing (with your help) that she wishes all decisions to be referred to you, and you could present that with a copy of your POA documents to the facility director.
Is this everybody at the ltc facility doing it, btw, or just a persistent few? If it's the few, ask the director to give better, clearer instructions to the staff.