firstly I live in nova scotia. my daughter age 38 is a resident at this nursing home for the past 10 years; as a result of a car accident. she has a brain injury. whenever I visit my daughter and ask her where she wants to sit today. she usualliy picks that she wants to sit in the chairs up by the front door . there is a lot of activitly here with people coming and going and my daughter does not get much stimulation besides this. yesterday when I visited my daughter and we went to the front where the chairs are; the chairs had been removed. I asked the secretary where the chairs went and she told me that they wanted to redecorate the area. also for the front offices to have more privacy. when I asked the supervisor she told me that the chairs were dirty and it was embarrassing when people came in to the building. wo she wants the entranceway to be bright and welcoming. I asked her about cleaning the chairs but she said 'no.i then suggested that I could take a small chair from my daughters room and use it and when I go home I could put the chair back. she said no.i honestly think based on the conversation and the answers I received that the reason is that the supervisor does not want people to be met with my brain injured decrepit face. this sounds sad and unbelieving but it makes sense to me. the supervisor here is not a woman to compromise. she is the boss and what she says goes. I have had a meeting with the patient advocate but this feel on deaf ears.
does anyone here in nova scotia have any idea who I can turn to next so my daughter can enjoy sitting in her favorite spot. thanks
We also need to think about privacy and safety issues. Could be at your daughter's nursing home residents would go out without any Staff to oversee them, accidents could easily happen. A wheelchair could go over a curb and tip over. At my Mom's long-term-care facility I use to worry about this one young man, who had a stroke, who use to wheel his chair down to the end of the walkway, I had visions of him going over the curb and down the hill into traffic.
My sig other eventually kept making excuses not to visit my Mom when she was in long-term-care, he was so very uncomfortable about people who had medical issues, didn't matter if the residents were sitting outside or inside in the common area. But that was just the way he was, there was no way to change his mind.
As for the chairs being filthy, I wouldn't ever sit on an upholstered chair in a nursing home or assisted living without checking it first. Incontinence and draining wounds are commonplace and difficult to clean up after, especially in mobile residents and if not noticed immediately by staff.
I don't live in Nova Scotia. Maybe there's someone around here who does. I hope so. Is the patient advocate you spoke to like an Ombudsman? Here in the states an Ombudsman is like a patient advocate for nursing homes.
You said your concerns fell on deaf ears with the patient advocate. Did the patient advocate say that they're in fact redecorating that area? Did the advocate say he/she would at least look into it?
You've spoken to the supervisor and the patient advocate. I'm not sure who else you can go to. Have you tried the social worker?
Have you noticed anyone else sitting there since this happened?
I hope you can find an explanation. Maybe your daughter can pick out another spot to make her own in the meantime.
Let us know how it goes.