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Audiologist delivered to her LTC today.


Full-ear fitted aids with clips that attach to her shirt. Very discreet with shoulder-length hair.


Happy to see her communicating with her roommate and the other residents when they are behind her. So much more engaged.

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Contract says warranty for three years and 1-year ‘free’ batteries.

Nurse is to remove and secure the aides at night and put them in after waking each day.

I guess I am expected to change the batteries (because there is no way mom will be able to do it). She called me this afternoon, as she was told to do, to say and batteries were needed. That’s all I could get from her. I could not reach the nursing station for more information.

unfortunately, I know nothing about hearing aides and audiologist said he would coordinate the delivery of aides with me so I could be there and learn. He didn’t do that but delivered and put them in moms ears yesterday so I am unclear why batteries lasted only 24-hours. And I assumed nursing staff would change batteries, since audiologist said all their nurses have been trained and work with his other clients in this LTC.


Sounds like a runaround.
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Insurance maybe just to cover parts and labor. Hearing aides tend to get lost in an LTC facility. That is really what they need to insured for. Most hearing aides are covered by a warranty. The audiologist may not charge to have it tweeked and maybe molds refitted.

I went with Mom to one of her hearing appts. The doctor told me he had gone to see a patient in a nursing facility because she was claiming her hearing aide did not work. When he got there he found...there were no batteries in her aides. Aides never put them in. He went out to the Nurses Station and told them that hearing aides need batteries. I bet he did not do it nicely either.
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To me it would depend on the cost of the hearing aids and the cost of the insurance That insurance would cover if they go missing or get damaged. If they have a defect that should be covered under a warranty for a certain period of time. I never buy extended product warranties.

I have no experience on what the liability for assisted living places is in regards to missing or damaged property. You certainly can ask.
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My mother's aids were covered for two years. Check the warranty.

If her facility doesn't inventory her hearing aids every single day, they're being negligent. Even then, they could be liable if they're lost or stolen. My mom's place accidentally threw hers away and they paid for new ones.
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