We don't have a death certificate. What can we do?

What country are you in? It’s only been 3 weeks. If you are in the US & are expecting a death certificate this soon, you will need to be patient because the death certificate isn’t issued instantly when someone dies at home under these circumstances. Since the coroner is involved, the death certificate won’t be issued until they have determined the cause of death which can take months if they are waiting on toxicology results. Have you contacted the coroners officer for an update?

I believe the coroner's office would have to generate the death certificate since no doctor would sign off on it. That's where you need to go to get it.

This sounds ghastly, but I hope they haven't forgotten her because they're overrun with Covid cases. My mother is on hospice care, and I've instructed the nurse to write Mom's full name and my phone number on her arm with a Sharpie to prevent her body from being misplaced or misidentified. I can't find a mortuary here in Southern California that will agree to take her body when she dies, so if she ends up in a medical examiner's office, or worse, in a refrigerated truck, I want her to be identifiable.

I can't believe the world has come to this.

We are in Maryland and my father passed on Saturday - his doctor called me Monday and told me she signed his death certificate. The crematorium told me yesterday that it will take 6-8 weeks to receive copies of the death certificate (I ordered 10 copies) because COVID has slowed down the process at the DVR (Division of Vital Records). That may be the case in your mother’s death. I know it only took a week to get copies when my mother passed 4 years ago. It affects opening and settling an estate - the bank requires one to open an account for the deceased. COVID has changed everything

Only the ones who took her body can create a death certificate. Ask for the police report and make a complaint with the police department.

What do you mean by "her body is stored away?" Is this still a coroner's case? Because if so, until a "cause of death" is ascertained, there will be no death certificate. When the body is ready for transfer to funeral home the next of kin or the POA listed will be contacted for transfer. The Funeral Home is the one who can ask you how many death certificates you want printed. It will then take several weeks to get to you. If you need more you go to your County Recorder's office. But first things first. This may still be a coroner's case with no death certificate, cause of death etc recorded. Otherwise they would not be holding this body. Contact the Coroner's office to which the body was taken.
Meanwhile there is no hurry in anyone asking you for this certificate. If you reply that this is still a coroner's case, and body is not released, no certificates yet, all entities will understand.

Ditto to what Dolciani posted. Just a suggestion from my own experience as well to make sure you request MORE than one copy of the death certificate. In my state I think they gave us 2 (for free) but I would ask for more right away. There will be a fee for extras, but we learned that certain institutions require an original certificate, not a copy or a scan. I would get at least 6 or 8. One was an oil company in which my LO owned shares. LO died with no will and the company would only accept an original certificate in order to cash out the shares and make check to LO's wife.

First, my condolences on the loss of your MIL. Contact your state or local Department of Health for advice. In Ohio the State DOH issues death and birth certificates.

My mother died 4 weeks ago and we were told that it would take 4-6 weeks to get a death certificate because of the pandemic.

I am in Ohio and we did not have to wait for the cremation because Mom died in hospital. It did take nearly 2 weeks for the cremation and another 2 weeks for burial, everyone is backed up.

Call the Coroner that took her away.

Make an appointment with a funeral home and speak to a funeral director about the cremation and explain your situation. If you plan the arrangements with them at their funeral home, they will take care of getting the death certificate and will also get certified copies of it for you (they usually cost around $20 apiece) so you can use them to take care of such business as closing her bank accounts and shutting down her credit cards.
Please speak to a funeral director. They will help you.

The funeral home took care of that for me. I had it within two days in time for the cremation to take place as scheduled.