My mother and I have held a CD together that was due to mature. Rather than roll it over I asked the bank to put the money in a higher yielding fund that offered liquidity, in case the time came I can draw on it to continue her care. I presented my POA to the bank, but after deliberation the bank did not accept my POA and wanted my mother to sign the documents. The bank will send someone to the house to get her signature. I told my mother about it but of course she did not understand what I was saying. The bank's decision seems very unorthodox to me, although I know that some banks may not accept a POA. Rather than give this bank our business perhaps I should withdraw the money the put it in my mother's savings account in another bank? Sure I could have my mother sign but she will not understand what she is signing.
I was warned this would happen, so I just get their papers signed again. It's not a hill I'm going to die on.
Still - who at the bank made this decision and what was their reasoning? I would tell the bank I want to move the issue up the line and politely insist on speaking to an officer.
Then I would move all my business if it is just a power trip.
I had a general POA and bofa accepted that. I ended up getting a Durable general POA so I didn't run into any issues.
I would let them send someone out, then it is their baby if there is a problem .