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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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For a person to receive rehab they have to be in a hospital for 3 days. Usually, rehab is recommended to get their strength back. For this the 20 day stay should be enough. Medicare pays as long as the facility shows the person is making progress. If they hit a plateau or not co-operating then they are discharged. But Medicare pays up to that point.
You need to find out their reasoning. Maybe the facility coded the services wrong? Is the rehab billing you? Ask them if they billed Medicare and your supplimental? If a Medicare facility they have to except what Medicare pays them. Like u said, Medicare covers the first 20 days 100% (not 21), 21-100 50%. Supplimental may cover the rest or partial.
I believe for Medicare to cover it it has to be ordered by a doctor caring for that patient and maybe even a doctor covered by Medicare and it has to be a Medicare approved rehab facility. There are a couple of levels of rehab as well and the patient has to meet certain criteria to qualify for the intensive rehab facilities to be covered for instance. The supplemental plan a patient has can come into play here as well. For instance after my mom's stroke her major issue was her speech/aphasia and what she really needed was intensive speech therapy, the hospital coordinator told us we had to get her into an intensive rehab facility quickly while she still qualified (the speech alone doesn't qualify a person, ridiculous!) because that was the only place she would get the intensive speech she needed. We did and she went to a great place where she got speech sessions 2-3 times a day but everything else got so much better so quickly they couldn't keep finding ways to keep her there so she would continue getting the intensive speech, she qualified to be moved to the level down rehab which is really a NH and she wasn't able to be left alone yet (couldn't go home where she lived alone) but that level care while providing the medical care, not leaving her on her own, would only give her basic speech therapy 1-2 times a week and what she really needed was more. Our other option was to take her home, provide care on our own and have her be an "out patient" where she could get the better and more intensive speech therapy so that's what we did. But that was all controlled by Medicare (and her supplement) coverage, if we had had it our way or had the private funds we would have kept her in the intensive rehab facility longer. One other thing to add here since it sounds like you may be at the beginning of a care/rehab adventure, it seemed like things were constantly changing, every-time we thought things were settling down, in place so we could take a breath (I could go home for a bit) we were surprised by a new big change, she settled into rehab...they told us we needed to plan for her leaving in a week, she settled in at home with someone we hired to stay with her when we weren't there (this was a hard one to get her adjusted to)...they decided it was time to do heart surgery so hospital all over again... As you are planning things out try to prepare or consider for the next 2 or 3 steps/possibilities if you can. In some ways I guess the constant transitions made a good distraction, served a purpose but I also think they were particularly hard on my mom (and therefor us) who never dealt well with change but since the stroke has an even harder time with it.
Yes, for sure one of the things that is constantly under review for coverage is how much benefit they are and can continue to get from the current services.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
You need to find out their reasoning. Maybe the facility coded the services wrong? Is the rehab billing you? Ask them if they billed Medicare and your supplimental? If a Medicare facility they have to except what Medicare pays them. Like u said, Medicare covers the first 20 days 100% (not 21), 21-100 50%. Supplimental may cover the rest or partial.
Really need more info to help.