I'm one of four caregivers to a disabled woman. I'm the overnight (live-in aide) caregiver I work every night from 9pm to 8am. I'm in charge of medication, so I'm responsible for ordering and filling the pillbox. I'm being accused of abuse because my client didn't have her medication for 2 weeks in December. The thing is that I had ordered her medication before it was finished (1 week before), and the pharmacy came to drop it off but the caregiver didn't answer. I ordered it again and told 2 separate caregivers that it was ready for pick up, they didn't pick it up. Now, I'm the only one being accused of abuse even though there are 3 other workers perfectly capable of picking up the medication. The pharmacy isn't even open during my shift. What should I do?
Pharmacy Hours:
Mon - Fri: 9 am - 9 pm
Sat: 9 am - 5 pm
Sun: 10 am - 6 pm
My Shift:
Mon-Fri: 9pm-8am
Sat,Sun: 9pm-9am
Shifts of other Caregivers:
Mon-Fri: 2pm-9pm
Sat-Sun: 9am-9pm
Also, maybe opt for some rx plan that delivers via mail??
How long was it before the person coordinating the caregivers was informed that the meds had not been filled? Two weeks to not know that seems like a long time to me.
My step-sister oversees three caregivers for my dad and they work 8 hour shifts each. She checks on how things are going on a weekly or more often basis. She would have been told that such meds had not been delivered. It really is not workable for either of the three caregivers to go by the drug store and pick up the meds and one never knows when a delivery will take place. That is why she has his meds mailed to him. That way the meds are there and whoever the caregiver is just picks them up with the other mail that comes to the house.
This sounds like a management problem that is getting passed off onto the caregiver.
Sounds like the caregiver who did not pick the meds up when they were delivered needs to be fired and replaced. It is not your fault that they didn't get the meds when they were delivered or go by and pick them up.
The thing that irks me the most is that the boss expects me to do all these tasks out of my scheduled shift. She asks me to take her to the bank, to take her to the store, talk to the apartment managers, etc.
Your shift begins after the pharmacy is already closed and ends before the pharmacy opens. Thus, there is no way that you can personally pick up the medicines and having another job in the morning makes that even more impossible. Why then has the coordinator made you responsible for ordering the medicine and filling the pillbox when you can't also be the person who picks the meds up? That sounds like poor management on the part of the coordinator. My step-sister is a CPA and would never have this so poorly coordinated. Sounds like a set up for failure to me.
From 9 pm to 8 am is an hour less than a 12 hour shift. How much time are the other three caregivers there for the 13 hours that you are not there? Can your disabled client be left alone long enough for one of the other caregivers to pick up the medicines from the pharmacy?
If this is such a problem getting the medicines from the pharmacy to the residence, then why doesn't the coordinator make everyone's job easier by finding a pharmacy that will mail the meds in on an auto refill program?
I guess it is just me, but why does it take three people to cover 13 hours of the day when one person covers 11? I guess it is because it is at night.
Reading this makes me very glad for how my step-sister coordinates my dad's care with three caregivers who work 8 hour shifts and has his meds mailed from the pharmacy to his house on a monthly basis. I am sorry that you are in this mess and hope you get cleared of elder abuse and if you don't need to keep working for this person find someone has a better coordinator to work for. I would never give someone the responsibility to do something that I did not also give them the opportunity on their shift to be able to accomplish. That is not being a good manager and not very coordinated or very involved in the overall process.
The client cannot be left alone at all, she needs constant supervision. Any time that a caregiver is not assigned to work with her, she attends a day program that is nearby. She's there from 8am to 2pm on weekdays. Now that I think of it.. the scheduling does not make much sense. They have us scheduled to work anywhere from 3 hour to 12 hour shifts.
I hope you get this issues cleared up before you quit.
The other obvious solution would be to order medications from a pharmacy that offers a delivery service, but perhaps that's too simple for your agency? I hope you're not being successfully scapegoated; but cover your back by setting out the straightforward history you've told us. I also really hope that your client didn't come to any lasting harm?