I am a caregiver for my mother with Alzheimers. I am enrolled in the Massachusetts Adult Foster Care AFC program and only get paid $1,500/month to care for my mother 24/7. The terms of the contract require me to set up two visits each month, one with the visiting nurse and one with the social worker. Last month due to scheduling conflicts, I never scheduled the nurse visit. As a result, AFC withheld my ENTIRE check of $1,500! Has anyone had this situation or know if there is anything I can do to appeal? I dont know how they expect me to care for my mother with no money.
What are the terms in the contract if appointments are missed or not scheduled?
Is it spelled out in the contract that if you miss an appointment that for payment will be withheld?
Honestly with 31 days in the month and you need to schedule 2 visits it is difficult to imagine that you could not find 2 days.
Now if it was the nurse that had the conflict then I can see a reason. And I would document that it was the nurse that had a conflict.
If mom was ill, or had doctor appointments I can see that. If that is the case I would ask if the doctors appointment would be acceptable as a replacement for the nurse visit if you provide documentation that she was seen by a medical professional. (at least 2 times that month)