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How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
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Call one of the three credit reporting agencies and have a fraud alert placed, or for better protection, place a security freeze on his credit. (Under the circumstances I would actually do both).
That will cost you, about $10 for each company, I think. You'll have an opportunity if you place the fraud alert to order a copy of his credit report, for free; do so now, as you'll be entitled to another one when 2018 arrives.
Also, contact any credit card holders, banks and other institutions which could be breached by someone with your father's personal information and alert them to the possibility of a potential fraud effort.
Does your father's phone have caller ID? If so, check the numbers for the date and around the time the scammer called, google then to see if you can determine who they are, report them on the DNC site. And read the FTC's guidelines on fraud. If you can determine which number was the scammer, you can report that to the FTC as well.
Google: fraud alert; the hits after the typical ads are good ones to read.
I sure hope that you can stop this scammer/fraudster. Please let me know how things work out for you.
And, you'll have to think of a way to prevent your father from giving out personal information. I don't have any suggestions on this, as it's a challenging task.
ETA: follow the link that Barb posted - it's better than googling.
Mac, I'm sorry to learn about your mother's misfortune. There should be a Special Victims Squad for elders who are conned by thieves!
Your good advice reminded me that perhaps Geedds could have her mother's phone number changed, to an unlisted one. It might not stop the random and robo calls, but it might stop some of them, especially if the one that specifically got information spreads the number around, although I would think that a scammer would more likely keep the information to itself so it can exploit the situation w/o anyone else benefitting.
Excellent advice above! I'm so sorry. My dementia-ridden mother, before she had round-the-clock care, fell into a phone scammer's trap. Us kids had no idea until one sister got a call from Mom's bank who knew Mom well. A teller stopped her from withdrawing money to send to this person the teller recognized as a scam. Turns out Mom was getting phone calls every ten minutes!!
I immediately changed Mom's phone number and made it unlisted then keep a fraud alert on her credit reports (she seemed to recall she did not give out her important information). I check her credit reports monthly through Credit Karma.
She has round-the-clock care now so I monitor her when she's on the phone, even though with her dementia that incident was burned into her memory. Even now when she can barely knows how to use the phone, if she's not sure of anything from a caller she either hands off the receiver to me or hangs up.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
That will cost you, about $10 for each company, I think. You'll have an opportunity if you place the fraud alert to order a copy of his credit report, for free; do so now, as you'll be entitled to another one when 2018 arrives.
Also, contact any credit card holders, banks and other institutions which could be breached by someone with your father's personal information and alert them to the possibility of a potential fraud effort.
Does your father's phone have caller ID? If so, check the numbers for the date and around the time the scammer called, google then to see if you can determine who they are, report them on the DNC site. And read the FTC's guidelines on fraud. If you can determine which number was the scammer, you can report that to the FTC as well.
Google: fraud alert; the hits after the typical ads are good ones to read.
FTC site: www.google.com/search?ei=7WAsWpX7BuaXjwTarZGAAg&q=FTC+on+fraud&oq=FTC+on+fraud&gs_l=psy-ab.3...173301.175405.0.175545.12.12.0.0.0.0.137.1338.4j8.12.0....0...1c.1.64.psy-ab..0.10.1089...0j0i67k1j0i131k1j0i10k1j0i22i30k1j0i22i10i30k1.0.5oVY6zH8B3A
But it's easier to just Google "FTC on fraud".
I sure hope that you can stop this scammer/fraudster. Please let me know how things work out for you.
And, you'll have to think of a way to prevent your father from giving out personal information. I don't have any suggestions on this, as it's a challenging task.
ETA: follow the link that Barb posted - it's better than googling.
Your good advice reminded me that perhaps Geedds could have her mother's phone number changed, to an unlisted one. It might not stop the random and robo calls, but it might stop some of them, especially if the one that specifically got information spreads the number around, although I would think that a scammer would more likely keep the information to itself so it can exploit the situation w/o anyone else benefitting.
I immediately changed Mom's phone number and made it unlisted then keep a fraud alert on her credit reports (she seemed to recall she did not give out her important information). I check her credit reports monthly through Credit Karma.
She has round-the-clock care now so I monitor her when she's on the phone, even though with her dementia that incident was burned into her memory. Even now when she can barely knows how to use the phone, if she's not sure of anything from a caller she either hands off the receiver to me or hangs up.