Life was going on as usual with me working part time and shopping, cooking, cleaning for my elder parents with whom I live with my pup. I've mentioned prior it all caught up with me the end of September, when I felt a loss of strength and just not well; I was ultimately taken by rescue squad to the local hospital affiliated with our Cleveland Clinic. There they apparently determined I had an aortic dissection, which is often fatal. They put me on a helicopter for the 13 mile or so trip to the main campus where surgery was done at a cost of $47K. I had no idea and no ability to dispute any of it, but how can someone if you have the desire to live? I am nearly in tears as I write this having just returned from the post office to find bills from everyone. I have not rushed to even attempt to pay any as I spotted something on one ages ago that seemed inaccurate. My request for a copy of my record so I could go through and compile a list of other errors resulted in my getting a bill for $150 or so just to get it (copying costs). Others have said since the decision was not mine, the hospital would have to pick up the copter charges or the insurance should. But still that has not happened. I have learned these surprise helicopter bills have hurt many. It's rough enough to have a traumatic illness surprise, but then the surprise of surviving to be in huge debt...is unbearable. I don't know which way to turn. If I made payments they would be minimal. I also have added to the grand debt total some credit card debt and residual hospital bills from a prior few days I was in, back in August. Someone suggested applying for Medicaid, but I don't think it would cover charges that had taken place prior to the Medicaid being approve IF it even would be....It seems insurmountable.
I am not a fan of the out going president. But no one is all bad. The silver lining is that hospitals now need to make their rates public. So it is now possible to look at the rates of surronding hospitals for the same thing. If there rates are higher than other places, it gives you something to show that they overcharged you.
If you opt to make your own payments every month, a lot of times the hospital will choose not to harrass/sue you because they are getting money. Many people firmly believe that they are protected from medical collections as long as they pay something each month (even if it's only $1). I do not believe there is any such protection, but hospitals may voluntarily *choose* not to come after you if they are getting a monthly payment. If this matters in your situation, you might want to find out for sure.
My elder made this mistake - I told her to send small amounts each month on a medical bill and there would likely be no collection issues. For reasons unknown, she called them. They demanded either payment in full or a monthly payment which elder could not possibly afford. By her calling, it drew attention to her situation and they were watching her like a hawk after that.
If you make no payments and have disputed the balance as much as possible, then you can be sure you will be collected on and/or sued for the money. Some people can state hardship and get it written off. Others can't.
All too often those explanation of benefits come in over time and can change. Sometimes it is delays in the provider submitting bills, other times who knows. It would be good to contact the insurance company itself, with the latest bills in hand and take notes! Ask about each charge and what was covered, what was paid, what was written off. It's easy enough, sometimes, to do this with simple procedures, but in your case it would be overwhelming to try to go through it all and understand it all without help!
I recently received a bill from OT/PT for my mother (they were sent to her facility June-August, but we're not allowed in and they didn't think to give them to me.) I placed a call first, then told them I would need time to check this out. The balance due was for December 2018! All the bills they sent did not include that, so it was THEIR fault and THEIR delay, so I didn't rush to get it done. It did take me quite a while to go through, but wasn't a priority for me. Mom's insurance was great, and paid a lot, but they weren't 'preferred providers', so all their payments were sent by check to me (managed mom's care.) Thankfully I kept ALL of those statements together. When she was getting treatment, I asked them several times when we would get a bill (I was getting multiple checks/week from ins!) First time I was told we had a 0 balance. FINALLY they sent a bill and I paid what they said mom owed, back in July 2019.
It still took me several hours to reconcile it all. In the end it was a correct balance, but I included a letter with payment, letting them know that:
1) the delay was their own fault
2) they sent the bills to the WRONG place
3) they should have a much better system to manage billing.
Sending a bill a year and a half AFTER the treatment, while billing for treatment AFTER that period was received is ridiculous. They cashed the check but didn't respond. No surprise.
Anyway, it would be best to work with the insurance company, as they would have the most current payments and what you might owe. Sadly we often also get billed in full for services, if the ones used are not in your plan - WE don't have control over who gets consulted or what tests are ordered by what company, WE just get the bill! Some places also leave out the "waived" part, if they accept your ins plan. Beware of those!
If you can work with insurance and get a better idea what the total might be, then perhaps you can work with the various providers and try negotiating to reduce the totals. MAKE sure you get a letter from each one that might write off any debt and a payment plan. The last thing you need is to get this reduced, but then have collection agencies pestering you! If they start this before you complete investigation and/or negotiation, IGNORE them. Do NOT agree to anything!
I would also NOT rule out bankruptcy. See:
https://www.experian.com/blogs/ask-experian/can-you-declare-bankruptcy-on-medical-bills/#:~:text=In%20a%20bankruptcy%2C%20medical%20debt,t%20be%20eliminated%20through%20bankruptcy.
You will need legal assistance to do this. Since you say you live with your parents, you presumably don't have a house to lose or anything else of real value to lose (that excludes your pup, your parents, yourself!) Yes, it will "follow" you for some time (7 yrs?), but if you only work part time so you can care for your parents and have no real assets, it would make more sense to just do this. I don't recommend it for those who dug their own debt hole, but that isn't the case for you. There's no point in being under such a mound of debt that was out of your control. You need to focus on healing you and helping your parents!
The rest of it will be outstanding debt until they start writing it off or sending to collection companies. It will be a while before that happens. You might contact Legal Aid where you live to see if an atty can help you navigate the debt by way of bankruptcy or other assistance. Legal Aid is free.
Do bankruptcy. Go make an appointment with a bankruptcy attorney.
Medicaid will not pay for previous bills and you can't hzve more than like $2,500 in the Bank and not make more than a certain monthly income.
Judt be sure you don't just do nothing. Pay an amount no matter how small to each one monthly.
I assume you are low income since you work part time.
You may have to consider applying for bankruptcy as well as medicaid.
You are responsible for ambulance or helicopter airlift charges due to medical necessity - but those can also be billed to your insurance and covered - at least for most of it.
Please don't "ignore" those bills. Making minimal payments while you "sort out" all of the charges is better than those bills going to collections for non-payment. Same with credit cards; make the minimum payment until you have the charges sorted out.
I've had times in the past where I had a lot of medical debt. I worked with the hospital billing department to make regular monthly payments on those bills. It took a while, but I eventually got them paid off.
Just a thought about the medical bill issue-- at some point as the specific amounts you might owe become clearer you might want to try posting your question regarding the money issue specifically on the Bogleheads Forum, in the section of the board devoted to personal finance issues:
https://www.bogleheads.org/forum/viewforum.php?f=2
BarbBrooklyn has recommended this site often, and I checked it out on her suggestion to another poster and found a lot of useful info there. There are a lot of well-informed posters there willing to troubleshoot on various financial topics.
Also, there's an old saying about not being able to get blood from a stone. Send them 25 bucks a month. That's you making an effort at payment and they can't go after you for lack of payment.
Is it correct for me to assume that you had some medical insurance at the time of your illness and surgery? If so, then report these questionable expenses they're tacking onto the bill to the insurance company. No insurance company on earth is going to pay extra and not question the entity sending or padding the bill. They will demand every bit of information about your case and the hospital, helicopter service, and anyone else will not refuse them. Then request all of it from your insurance company. They'll send it to you too. Let them do the work of getting all this for you, and they will. Also, I burnt off on a whole bunch of medical debt myself, much of it on credit cards. Once again, you can't get blood from a stone. They forgive it after seven years anyway. As for the credit cards, stop paying them. After a while (usually several months to a year later) they will then start making you offers on settling your debts with them and they will settle for pennies on the dollar. In the meantime, you will be without credit cards though. That's not too hard to fix. I'm assuming that your parents are elderly and probably have good credit, right? Get them to put you on one of their credit card accounts. Now, of course you'll be trustworthy and not run up a credit card bill on the account because you obviously love your parents otherwise you wouldn't be taking care of them. Be mindful of that credit card and your own credit in your own name will be restored in about 2 to 3 years.
I'm sure this sounds like a shady and underhanded way to operate, and it is. It's no where near the blatant ripping off and thievery the medical industry and insurance industry gets away with. This is often the only way the little guy can get by.
So, what happens is the patient unquestioningly complies with whatever he or she is told as they are justifiably single minded with worry, and the physician, equally single minded as they just want to diagnose in the most expedient way what the cause of the ER visit is so as to be able to stabilize the patient and stop any immediately life threatening medical issue. In so doing, often the ER physician, out of necessity in order to have the ability to make an accurate diagnosis, orders some procedure, such as blood to be drawn or an x-ray to be taken, which may be done by a specialist (a phlebotomist, and a radiologic technologist and a radiologist, in this example) who is not in your insurance providers "network." They are classified, within your insurance documents, as an "out-of-network service provider." Subsequently, since your insurance company has no contract with them, if the service provider (the phlebotomist, the radiologic technologist and the radiologist) wants to be paid for his service he must bill you himself and said bill is not your insurances responsibility, as they state in the contract you made with them when you signed on to their plan.
SURPRISE!!! You now may personally owe thousands, or tens of thousands, or hundreds of thousands of dollars to entities who did not mention they were out of network and would be billing you separately, but rather just followed Dr's orders, much like you did.
This practice is generally not predatory in nature, but rather just not something most medical professionals think about, and since you justifiably, but still your responsibility from a legal standpoint, did not take measures either prior to any procedures you underwent or in the heat of the moment did not think to ensure everything that you let happen while in the midst of your frantic and blindly worried hospital visit was covered by your insurance, it commonly is a practice the financial responsibility of falls through the cracks, until that surprise bill presents itself in your mailbox.
That is the former state of surprise billing, with which patients who experience it are rightfully angry over, but do not know where to get help, the insurance companies have no in the moment control so are justifiably defensive of accusations, and the Dr's should not be presented with such a responsibility while needing speed and total concentration in a life-saving situation.
That's the bad news. But, thankfully, there is good news!
So many complained to their presiding politicians that something needs to be done about this as many were hurt financially by this unexpected debt, some even having to declare bankruptcy, some losing their houses, and there have even been some suicides as a result of these huge insurmountable bills, that the politicians got to work.
I'm not sure it is in effect but I think it either is very close or has already been implemented and the result is a change in how billing of out of network providers are to be paid and that a patient can not legally be billed for any procedure they were not told was out of network provided. Further, if memory serves, but you should verify ALL of this, the cost is to be absorbed, I believe equally, by the hospital the procedure took place in, and the patient's insurance company. Please do you're due dilligence!
Therefore gdaughter, you should determine if any of those bills came from out of network providers, and to then see what a paitent must do if presented
Never heard of a Hospital picking up a helicopter bill. Your usually billed for every stinking thing.
Medicaid won't cover you retrospectively (I think). Try to negotiate the bills down. Do you currently have insurance? You need to have. You have time. Don't rush yourself.
He contacted the providers and explained that he had no money, was happy to make minimum payments but could they help him with the dollar amount. It was close to a million dollars for all of his medical and heli transport.
They were happy to help him and he ended up with 7k worth of bills that he had to pay.
Insurance never pays for heli transport and we never know this until we get astronomical bills.
It is pretty inexpensive to purchase this insurance and I recommend that everyone pay the 150 bucks annually to ensure that they don't go bankrupt from the costs.
Good luck getting them to work with you. If not, file medical bankruptcy.