She complains about the aides, the staff, the food, other residents, the doctor, the laundry... I've tried to redirect the conversation by bringing up topics in the news, activities of family members, events in my own life. She always brings the conversation back to another negative comment about her life. I've even said, "Did anything good happen today?"
She is living in an Assisted Living Facility. She has her own room in a new addition. The facility is understaffed, like many places now. They are doing the best they can and are trying to hire more staff. I wish she could be thankful for what she does have and realize how difficult it is for me to listen to all the negativity every day.