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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
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I did not physically authorize them to send fraudulent check to my account, if I did it was under false pretenses. I have a police report, what can I do?
Contact your bank and put a fraud alert so that you are not robbed again. You will probably have to close the account and open a new one.
You understand that you should have never given anyone your account information correct? Do not do that again.
Have you contacted the organization and explained that you believe that you have been robbed and that you want your money back or you will be filing reports to all of the governing agencies that are involved with non profits? Do that and get names of everyone you speak with, first and last and ask for spellings, make notes of date and time and what was said in the conversation.
You are going to have to be proactive in protecting yourself, so start calling today.
Close that account and open a new one at a different bank.
In general if anyone wants to ever donate money to an organization, go to Charitynavigator.org and check them out first and tell the caller you'll donate to them online at their website (do not return any calls to them). I no longer answer any calls and instead let all calls go into my voicemail. This weeds out the solicitors and scammers (to a degree) and just unimportant calls. Back in the day before cell phones I used to tell the caller that I only donated through my church, told them to take my name off their list and then hung up. Or I asked them for their physical address (no PO Box!) and to identify who is the president of their organization (scammers can't answer these questions). Even if they do (which would be them lying), I never donate over the phone or to a door-to-door person. I always tell them I'll first need to check it out online and then will decide. Then I hang up or shut the door.
Just last week on my landline voicemail was a call from someone saying they were from Chewy.com (where I actually do purchase my dogfood online) saying there was a problem with my cc ending in XXXX (they gave my actual cc #). First clue this was a scam is that they called my landline. My actual Chewy acct is connected to my cell phone. Second clue was that the cc they quoted (last 4 digits only) was an active, not expired card and I went to my login there to check for a declined purchase or any evidence of a problem. There was none. Third clue was that I know Chewy would never call me for this info (as is the case in all legitimate businesses). Also, the IRS, Social Security, and Medicaid will NEVER call you -- they only send snail mail.
You honestly cannot do anything. Most fraud scams depend upon our ability to think we will get rich quick. Or that we can "help some poor unfortunate". That is to say they play upon your emotions. Anyone can send a fraudulent check to your account. If a check you don't want shows up on your account it is time to go to the bank and tell the bank you don't want that check, didn't order or ask for it, and suspect it is fraudulent. Your bank will follow up. And never never never never send the person who says "I am sending a check to your account but I need you now to send me (money order, game cards, whatever) in a lesser amount" blah blah blah any money of your own. If you have a religious organization you believe does good work then there are ways online to check their Assets, their charitable status, their holdings and etc. Then send them a donation. Do not enter into any games. Once you have bitten on a PHISHING line you are basically a dead fish. The police will collect the information, but this happens all the time and seniors can lose 100s of thousands to these schemes. So you reported it. It is unlikely you will see any money back. It is a hard lesson and I hope it wasn't a lot of money. Just because someone says they are in need, are a person of faith, are whatever on the phone, it doesn't mean they are truthtellers. Sorry you had this experience. It is infuriating, isn't it?
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
You understand that you should have never given anyone your account information correct? Do not do that again.
Have you contacted the organization and explained that you believe that you have been robbed and that you want your money back or you will be filing reports to all of the governing agencies that are involved with non profits? Do that and get names of everyone you speak with, first and last and ask for spellings, make notes of date and time and what was said in the conversation.
You are going to have to be proactive in protecting yourself, so start calling today.
In general if anyone wants to ever donate money to an organization, go to Charitynavigator.org and check them out first and tell the caller you'll donate to them online at their website (do not return any calls to them). I no longer answer any calls and instead let all calls go into my voicemail. This weeds out the solicitors and scammers (to a degree) and just unimportant calls. Back in the day before cell phones I used to tell the caller that I only donated through my church, told them to take my name off their list and then hung up. Or I asked them for their physical address (no PO Box!) and to identify who is the president of their organization (scammers can't answer these questions). Even if they do (which would be them lying), I never donate over the phone or to a door-to-door person. I always tell them I'll first need to check it out online and then will decide. Then I hang up or shut the door.
Just last week on my landline voicemail was a call from someone saying they were from Chewy.com (where I actually do purchase my dogfood online) saying there was a problem with my cc ending in XXXX (they gave my actual cc #). First clue this was a scam is that they called my landline. My actual Chewy acct is connected to my cell phone. Second clue was that the cc they quoted (last 4 digits only) was an active, not expired card and I went to my login there to check for a declined purchase or any evidence of a problem. There was none. Third clue was that I know Chewy would never call me for this info (as is the case in all legitimate businesses). Also, the IRS, Social Security, and Medicaid will NEVER call you -- they only send snail mail.
Report the fraud to your bank.
Go to www.bogleheads.org ( a really good financial website) and ask for advice there.
If you have a religious organization you believe does good work then there are ways online to check their Assets, their charitable status, their holdings and etc. Then send them a donation. Do not enter into any games. Once you have bitten on a PHISHING line you are basically a dead fish.
The police will collect the information, but this happens all the time and seniors can lose 100s of thousands to these schemes. So you reported it. It is unlikely you will see any money back. It is a hard lesson and I hope it wasn't a lot of money.
Just because someone says they are in need, are a person of faith, are whatever on the phone, it doesn't mean they are truthtellers. Sorry you had this experience. It is infuriating, isn't it?