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We have hospice coming in, hospice was transferred from the one we used at home to the hospice recommended by the memory care facility. I am wondering what my expectations should be about the care my dad is receiving and if my expectations are too high?? My dad (me, as POA) is paying a lot for the care but we are having issues. He has a super pubic catheter, and his leg was wet on my first visit the day after we moved him in. Addressed the issue with DON and Hospice nurse and management. Management assured me that aides would be trained on proper catheter care? Shouldn’t the aides already be trained? We are now at two weeks in and experiencing more catheter issues such as aides don’t know how to attach adhesive leg holder, don’t replace dressing over the catheter opening and leave wet straps on catheter leg bag after shower. We also seem to be having issues with his laundry being washed but not dried completely and then clean laundry being put away damp in his closet. Clothing should not be put away damp, it will cause mildew. Am I being unrealistic expecting a resolution after bringing the issues to their attention? This is a 25 unit memory care with only 19 current residents, so they should have enough trained staff along with the hospice people to see that these issues are resolved. How long should I give them to resolve the issues?

Zippzee

I am not hesitant about placing him anywhere as long as I know that they will take care of him. I just want to make sure that we are looking at the right type of facility for him. I’m still trying to figure all of this out. It is so confusing when some places have AL & MC, some places are SNF, AL & MC & some are just SNF & AL.
In my mind, he has dementia so he needs MC…but apparently the Supra Pubic Catheter needs skilled nursing….he wanders and will exit seek if he has a UTI…. So, it’s beyond confusing.
1) Memory Care may not take him due to catheter.
2) SNF may not take him due to dementia and wandering.
So where does that leave us??
Will a SNF be appropriate? Do they have activities and such and are they set up to deal with dementia patients???
He has the resources to pay for any of these, however I am not going to move him again unless I feel confident that they can take good care of him.
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Reply to Bobbie61
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Since you all have been kind enough to read my posts and have given positive feedback, can anyone answer this question?

is a SNF the only appropriate place for a dementia patient with a Supra pubic catheter, wandering at night, assisting with ADL’s and provide cues to go to dining room to eat?
he has Parkinson’s, age related physical decline and dementia. I believe it is lewy body dementia due to loss of smell 15 years ago, urinary issues since the early 1990’s and can’t verbalize his thoughts..he knows what he wants to say but can’t get the words out …he does say that this is maddening to him and is very frustrated with being unable to express himself. He is able to participate in any/all activities with prompting, he will not take the initiative on his own or even if someone asks if he wants to do an activity as he can’t hear them and doesn’t understand what they are asking. We have to take the approach saying “ come on let’s go do _________” and grab his hand and he will willingly go and enjoy the activity.
He does not require any type of lift, wheelchair or walker ( walker only if he is over medicated and only until the medication is out of his system)

I need input on where do we move forward from here.

He has been in memory care for respite, they accepted him with the catheter and took fantastic care of him for two weeks, would had let him stay but I wasn’t ready.

He has been in memory care at a different facility that accepted him, with the catheter, we moved him there even though it was 1hr 45 mins from my home, but they were not taking care of his needs.

He is now back home with me, we are regrouping and he seems happy about being back home…he helped dry dishes & hang up clothes yesterday….
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ZippyZee Oct 18, 2024
Why are you so hesitant to place him in a NH? Assuming he has money and doesn’t have to go the Medicaid route there are nursing homes with properly trained staff that are just as nice as Memory Care units. He’d be able to walk around the unit, participate in activities, socialize, etc just like in MC.
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Appreciate all the feedback.

My dad is home, walking just fine, no problems getting in and out of bed. Does not have to use a walker. Basically the only issues are the catheter and memory loss. He did lose 13 lbs in 6 weeks though, probably from their disgusting food.

We will look at SNF but I really don’t think that is an appropriate place for someone that can get around, can do most if not all activities that the memory care offered (even though they didn’t include him in much without me bringing to their attention) and does not use a walker or need any type of lift.

I’m not downplaying his condition just being truthful and not in denial, I accept that he has a terminal illness, I am sad but accepting and have tried to take the right steps to get him the best care. He was going to dance class once a week and a drumming class once a week in July….the reason I had hospice start was due to a fall in late July/exit seeking/wandering at night and the extra help they offer including guidance as to what the next step looks like. I really think the memory care lied to the other memory care possibly so that I wouldn’t move him…I guess there is a reason that they only had 19 residents when they have room for 25 and with feedback from a private sitter that we hired it was noted that no side or nurse even checked on my dad while the sitter was there.

Will post a further update once the dust settles.
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Assited Living and Memory Care are not equipped to care for someone with the level of care your Dad needs, If he had already been a resident and needing hospice they probably would continue to care for Dad. Your only choice now is to place him in a nice Skilled Nursing facility.
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2nd update…..as I said in my previous update, my dad was not accepted at the other memory care facility. They called me on Monday with an explanation that due to dad’s decline and needs that they could not accept him. I couldn’t figure out WHY they wouldn’t accept him since he had been at this same facility back in May for a 2 week respite stay that went extremely well and they had taken really good care of him in May, so they already knew about the Supra pubic catheter needs from that previous stay. They had told me they would like him to stay after the respite stay but I just wasn’t ready to leave him there at that time & by the time one month later that I realized he did in fact need to be in a facility long term they didn’t have a bed available, so we moved him into one that did have a bed available thinking that if / when a bed became available at the previous facility we could move him. The previous facility is an hour & 15 mins closer to me. Given the catheter issues, with the current facility and the drive, and the wet laundry issue it didn’t make sense to leave him someplace where he was not being cared for as well. I requested a detailed explanation in writing from the facility on the reasoning behind the refusal to admit, because it just didn’t make any sense to me. Yes, he had declined but not that much. The executive director sent me an email stating that due to my dad needing a mechanical lift, they could not accept him??????? And basically tried to call me out on not providing them with a true assessment of my dads current condition….WOW, my dad has NEVER needed a mechanical lift,
my dad has had some decline since he was there in May, but NOT that kind of decline. So they were determining the admission solely on the records from his current memory care, and basically calling me a liar.
The only thing that makes sense to me at this point is that the current memory care lied on the reports that they sent….again my dad has NEVER needed a mechanical lift or two person assist. At any rate, my dad is now back home with me,
I could not leave him somewhere where they could/would not care for his catheter & lied on their records.
And since the other facility won’t take him based on a lie, I am back to being a full time caregiver. I feel so defeated but am trying to look on the bright side of things though, my dad will get the care he needs in my home until the time comes that he passes or we can trust another facility with his care. So even though my dad has the resources to pay for a high quality facility, it may never be an option since I can’t seem to find one that will meet his needs.
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ZippyZee Oct 17, 2024
Your father needs to be in a nursing home.

Not memory care. Not assisted living. Not your house. Not anyone else’s house.

Nursing Home.
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Your problem too is the Hospice RN. She should be the one changing his catheter and cleaning the bag, IMO. And I have to agree, that this is not an aides job. They are not medically trained. In my State they havevto be Med-tech trained to handle medication.

I too think your Dad is passed AL and MC. These are not SNFs and seems that is what Dad needs.
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Sounds like he'll be best off in a SNF. AL/MC is obviously not set up to handle this level of care. My mom's previous AL would not do something like this. So, start making some calls to see which facilities have beds available. In the meantime, can you hire someone to care for his cath? Best of luck. This road is not an easy one.
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Bobbie, Not to be harsh but AL was not suitable. Even if it was a MC but technically licensed as an AL with a locked or secured ward zone, it’s not going to have the licensed staff for his care needs. It’s that the residents of an AL are supposed to be able to do their ADLs for themselves by & large with some assistance as needed. Due to this, # of nursing staff is teeny, it’s going to be overwhelmingly aides. And aides can’t be doing things considered direct skilled nursing care as they have no training or licensing for this. Aides in AL help with personal care (getting bathed & suitably dressed), medication management, maintaining routines, and in MC keeping residents from disorientation and wandering. Most staff are personal aides not certified nursing assistants/ CNAs. An AL might only have 1 or 2 RNs & some States only require that an AL have an RN on call. Somewhere somehow there was a disconnect as to the type of care plan really needed for your Dad with this type of catheter and with later stage dementia.

I think you’ll find that no AL / MC will take him under their standard rate, it would mean fees for speciality care if the place has staffing for this. Really he’s best off in a SNF. Try to very clearly let the places you visit know in detail about the type of catheter he has and what you are expecting his care plan to be. The daily care oversight on these are somewhat demanding. Some places will do a hard pass on admission on this type of resident. It’s like for those on a PEG line. Some NH won’t take a new resident with them as the NH is more set up for providing custodial long term care with the occasional skilled care and NOT the daily skilled nursing oversight the catheter or a peg needs. His urologist probably will need to provide a detailed care plan to them so they can evaluate if they can meet his care plan.

The hospice group should have an idea of which SNF in the area would be a better option for him

fwiw the position of Centers for Medicare and Medicaid is that under NH regulations, catheters cannot be used for convenience or be used to replace toileting. This probably means there will be extra paperwork for a facility to do to establish a NH resident with a catheter has its placement due to medical necessary.
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AL here will not even accept residents with any type of catheter in place, it's beyond their scope of duty to deal with. I had my dad in an AL with a catheter, only because my aunt and uncle had lived there for years, so they were doing me a big favor by accepting him at all. They would do NOTHING at all with his catheter, however, except empty the bag sometimes. I had to take dad to the ER for catheter care dozens of times myself before he got the thing removed. Medicare sent a Home Health nurse by occasionally to check his catheter, but it was never acting up at the time. They'd never change it, that was left to the ER & me schlepping him there in a wheelchair all the time.

I don't think you can expect the staff to watch a few videos and become adept at dealing with suprapubic catheters for your dad, realistically. That's more of a SNF matter for the trained nurses on staff to deal with.

I know how frustrating this whole chaotic matter is to deal with. Then to add hospice in on top, it's really too much. Sending you a prayer for strength and good luck in finding a resolution to this issue.
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Ok…so it’s been 6 weeks since my dad went into memory care. The wet clothes issue was addressed and corrected by the memory care facility, so I will give them that. The catheter issue was never resolved even after we met with DON, assistant DON and hospice nurse. I attempted to have the issue resolved by providing YouTube videos on the proper way to change and place a catheter bag and the executive director assured me that the aides would be trained. Then me and my husband took a 3 week vacation, thinking in the back of my mind that the issues had been addressed and taken care of…I changed the tubing and catheter bag on 9/14, left on vacation, and when I got back went to see dad on 10/8…..tubing and bag were never changed even though the hospice nurse claimed that the actual catheter was changed the previous Friday….who in their right mind would change the catheter and not change the tubing and bag?? It was DISGUSTING, I ended up changing it and kept it to show management. The next time I visited on Friday 10/11, the aide came in to empty bag, said that she had no training on changing tube and bag, that it was the nurses responsibility to change these!! At any rate, we have decided to move my dad home until we can find better placement. Had another facility picked out but after they received the medical records from current facility, they won’t take him in their memory care, say he needs skilled nursing….OMG…I hate dealing with all of this!
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AlvaDeer Oct 14, 2024
You are correct. It's very tough to deal with.
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My late husband had a supra pubic catheter, and was under hospice care the last 22 months of his life, and there was only 1 nurse(yes I said nurse)on their staff that knew how to change out a supra pubic catheter, so we had to make sure to schedule his catheter changes around this one particular nurse.
And this one nurse asked ME if I wanted her to teach me how to change it, and of course I said ah...hell no, but why don't you go back to your office and teach some of the other nurses. I mean you just can't make this shit up can you?
So no I'm sure that the aides are NOT trained at all in supra pubic catheter care as most nurses don't know about them, let alone the CNA's, and I can only guess because they are not as common as the other types of catheters.
I would talk to your hospice team leader and ask them to make sure that whoever is dealing with your dads catheter knows what the heck they are doing. I don't believe that is too much to ask.
And don't be afraid to stay on top of hospice and what they're doing or not doing, as often as you need to., as you are now your dads advocate.
I called our hospice office often to make sure that my husband was receiving the care that he required and deserved.
The catheter issue is definitely a hospice issue for sure as it's the hospice aides that bathe your dad and the hospice nurse that will change it, but the laundry is the memory cares issue, and perhaps if things don't change there you may have to take his laundry home and wash and dry it yourself.
I do wish you well in making sure your dad is receiving the care he needs.
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Reply to funkygrandma59
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Sorry that you are dealing with this. I don't know if it's "normal" for the aides to be well trained in the details of this type of cath. I would cut them some slack and keep communicating your expectations. I'd assume ignorance instead of something worse.

As far as wet laundry, SERIOUSLY? That's freakin disgusting. Do the aides do it or does it go to the laundry department? They must be doing this to everyone's clothing. Ask who you should talk to about this.

My mom is on her second facility (due to moving from AL to LTC) and has been in rehab. There are ALWAYS glitches or things I wished weren't happening or that are disappointing. We're not perfect, they're not perfect. I try to nicely bring up issues and ask for a reasonable resolution.

Best of luck.
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I will say that care of a suprapubic catheter is, as you know, different that with a regular catheter or a condom cath. There are, to begin with, the dressing situation. I doubt that many aids have every worked with one. I would offer "inservices to staff" to be honest. Work with the DON about this. And perhaps include youtube videos. The laundry, yes, as well all know, a problem putting away damp clothing. I would treat as a one off mistake and make mention of it to the DON. This is the beginning. You will have a better idea of overall care in a couple of months I think. It is hard to move from family care to institutional care in ALL aspects, including food, patience and etc. So hand in there and keep your eyes out. If you see other family perhaps visit with them over a cuppa and ask their own experience. There is no prefection in any of this, but putting away wet clothing falls far below minimal.
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Bobbie61 Sep 15, 2024
Appreciate your response! It is a relief to have him go into care and I am trying my best to give them the benefit of a doubt…but it is testing my patience. I guess I expected more and am still trying to reconcile the benefit (to him and my life) against the reality of the situation. I know he needs more care with the progression of this disease, but my gut is telling me this might not have been the best answer/solution.
I will take your advice to heart.
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