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Hello everyone. Me and my mom came to a decision that it might be time for her to move to an assisted living community. We already found a retirement community here in Ontario called Seasons Retirement (https://seasonsretirement.com/assisted-living-al-on/) and so far we love what we’re seeing on their website so we’re planning to go on a tour on one of their locations. I’d like to ask for some of the things that we should look for or ask about when touring an assisted living retirement community. Any advice would be appreciated, thanks in advance.

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Ask if there is a nurse 24/7 to handle emergencies .
Some only have nurse’s aides overnight .
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If it is possible, during the tour ask if mom can stay either as a "guest" or do a "respite" stay of a week and see how she likes the community. This might not be possible and if they do it for "respite" there may be an out of pocket cost (maybe it can be put towards the first month cost)
The biggest question I would have is this...
Does this facility offer Memory Care?
If not would it not be better to select a place that does have MC so that if the need arises you will not have to move mom again, particularly at a time when a move can cause a decline. And that may happen even if it is to another part of the building. (but the move would be easier on you)
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I like to look at the web page of facilities with their job openings to see how many vacancies they have. This might be of interest to you: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=219770c4-ab2f-45ab-a6e8-538af675d52d&ccId=19000101_000001&lang=en_CA
It's very important to find out exactly what is covered in the monthly fee. Does it cover medication reminders if necessary, stand by assistance with bathing, help with dressing, meal delivery to room, diapers? Find out exactly what services are covered and what services are charged as add-on extras and at what price.
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strugglinson Feb 9, 2024
good points.
if there are a lot of job vacancies that can be a red flag for 2 reasons: 1) in the short run they may well be short staffed until/unless they fill these vacancies, so care could suffer.... 2) the vacancies may be due to high staff turnover which could reflect something negative about working there for the staff...... Not necessarily bad, but might be a reason to pause.

Also, if there are a lot of vacancies / openings of rooms, especially if other assisted living places in town are full, that could possibly be a bad sign too, and you may want to probe into why they have a lot of open rooms.
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Most ALF will give you a really open tour, and the ability to talk to others you meet. Do so. Ask to be present at a meal so you can see the food and look over the menus. I loved the plans at the place my brother chose. Open beautiful grounds to sit in the gazebo, to enjoy. Cottages that had about 14 rooms around a circle containing dining at one end and community room at another. Very small community feel.
Look through the entry packet. It will bring questions to mind page by page.
Ask about expected rises in costs yearly. Ours were clearly written out. 3-5% yearly unless something strange up (then covid hit). Ask about levels of care and when you meet them.

Good luck. Just visiting will bring questions up as you go.
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Definitely go and visit/ tour! You and siblings/family can go visit initially on your own, then later take your Mom. Or, if Mom is reasonably enthusiastic already, take her on the first visit! For sure see what it is like at a meal time. Some places will allow you and mom to sit for a lunch or dinner there and see what its like. They may not offer this on the first visit. Some places will offer you to come back for a lunch on a second visit.
If there are other places in the area, its not a bad idea to visit 3-4 and compare them
see this recent thread on the topic:
https://www.agingcare.com/questions/tips-for-choosing-an-assisted-living-center-485486.htm?orderby=recent
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