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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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My wife has dementia and is also blind, so the Razphone for example wouldn't work for her. At one time she had Lively's Jitterbug Flip 1 and it was perfect! All she had to do was flip it open and it would say, "Say a name after the beep." All she had to do was remember who she was calling, say the name, and the call went through. That system became inoperative after some updates at Lively. They sent her a Flip 2 but that doesn't have the feature at all. So far, we have found nothing that works for a person with dementia and blind. I understand there is a way to use voice only on an iPhone SE but that's not in our budget.
IPhone has a setting for recent updates called Assistive Access. You can search on You Tube to see what it does and how to set up. It has been good (not great but good) for my 80 yo dad we just placed in memory care. It gives him the simplest access to apps you choose--we chose phone only at first, but he wanted to take a selfie after his haircut to send to my mom :) so we went back in and added text, camera, and photos.
My mom could not use a cell phone at all. I got the most dementia friendly phone I could find, but it didn’t work. I found a device called Cell 2 Jack. It connects through Bluetooth, it’s so easy. All calls come and go through the cell phone but the Jack from her landline connects to the device and she can make and receive calls on her landline. Problem solved. Just keep the cell phone close to the cell 2 Jack device and you should be fine.
At one time momma had a cell phone and a landline with a cordless phone. She could never figure out how to use a cell phone. She would leave it in the bottom of her purse and not charge it . Wondered why it never worked. We would explain and explain that she had to keep it charged. The cordless was the worse. She never figured out how to put the ear peice where her ear was and would smash the phone against her ear so bad she would push the buttons and you would be on speakerphone or on mute. When she went into assisted living I got a landline installed with a phone that had a cord and cradle. She does not know how to check her messages after we have showed her time after time. We turned up the volume button and she could use it if she remembers to hang it back up on the cradle. Now my brother has bought her a smarttv with all of these channels and buttons that she does not know how to use. Another story.
My mom had a samsung smart phone. Could kind of use it LOL. Then that broke so I got a jitterbug. Was way too hard for her to transition to it - couldn't make calls (was literally 7 steps!) and couldn't answer most of the time, etc. Finally gave up and got a landline that goes through Telecalm which is working great. She still has issues so this is really the last thing I can do to try to keep her having a phone.
My mother has macular degenerative eye disease. We bought some rough textured metallic washi tape and had her pick 2 colors she could most easily see. We put a strip of one on the "on" button and her second choice on the "off" button. It has helped her answer calls.
She has speed dial to call out because she can't see numbers to punch them, but the tape has allowed her to begin and end calls.
I super appreciate this post because I have been dealing with this for a while. Both my father and stepmother are in a memory care facility and recently my stepmom locked up her iphone so terribly that Apple couldn't fix it. I went out and got (what I thought) was the simplest of phones but dad hasn't touched his and I am finding my stepmom is struggling. I am having a REALLY hard time explaining to their siblings (who live in other states) that they can't use phones like they used to...they keep asking me to extend the rings, make them louder, teach them and I keep trying to explain, it just isn't like that. A question I have is...do you find that even when you find a phone for them, do you find that they aren't really keen on talking on the phone. The more my parents progress in their respective dementias (one is VD the other is unspecified) I feel that it is as much the fact that the phone is more difficult to use but also, they need to talk in person, they need visual cues more and more to have conversations. Not because of hearing issues, but because of the disease overall. Honestly, the phone has become an ISSUE in our family. :( It is heartbreaking.
If you live close by and others are all out of state, you might try FaceTime with the other siblings when you are with your parents. My mom is still using the phone and enjoys it most of the time, my dad, not so much. I have found that when they can actually see the person they are talking to, it is more enjoyable for everyone. I try to rotate who we FaceTime every time I go to visit and it has been fun for me to see them interact with those that they are not able to physically visit anymore.
We've gone through multiple phones (and also TV remotes) with my mom (aged 90, some vision problems, significant hand tremors) and my MIL (aged 99, bad short-term memory).
ANYTHING new is hard to figure out for both of them. Even if YOU think it's easy, or there are fewer buttons, or "all you have to do is push the UP arrow, Mom" (remote). My MIL's radio quit working - hubby bought her the simplest one he could find, there is only ONE radio station in her town. All she had to do is push the on/off button.
She says it doesn't work. Turns out she was messing with it and turned the volume all the way down.
I realize that I'm going a little off the topic of phones, just making the point that whatever you buy may still not give you the results you want. And it's not the fault of the phone.
When Mom moved in, I bought her a phone that was close to the old phones I could find. It had the handheld speaker/receiver and the cradle. Was a landline. Push buttons not rotary. She had forgotten how to use her cordless. Never could learn to use the simplest cell.
I looked at the raz phone, but didn't like it as much as the "jethro mobile" phone at https://www.jethromobile.com/
The jethro phone was very much like an old wired phone. It's a cell phone, with a base cradle that you sit it in. The base keeps it charged. The phone doesn't have internet at all, it's just a phone and you can txt with it (although my Mom doesn't). The operation of the phone is just like an old wired phone. It has two buttons at the top, green for call/answer, and red for hang up. The phone buttons are large, so you just dial the number and hit the green button to call.
Without internet, there is no possibility of my Mom doing something by accident. And with the way it operates and the large buttons, it's easy for her to use.
I bought mine off amazon, the phone was about $100 and a years unlimited calling and txt was another $100. So $200 for a year unlimited and after the first year it'll just be $100/year.
It's working out great, had it for about 2 months now. The only issue is that sometimes she has a hard time getting it loud enough. But that would be the case with anything.
Try telecalmprotects.com. Another member has used their phones and likes it. Also try RAZ memory phone at razmobility.com. At telecalm they provide a scam and spam blocking phone that can stop multiple outgoing numbers repeated over short time period, and family or facility notifications of 911 calls. They work on your own corded phone and require no internet necessarily. Choices explained on line or through their customer service.
Yes I use telecalm for my mom and I really like it. I just bought her a simple AT&T trimline phone and used the memory dial function to set up calling a few of us she calls. Unknown numbers are rejected, if you set it up that way.
As my daddy declined he could not understand that giving out your information was not a good idea. So I bought a Grandpad. It was the best money I spent. No spam calls - only registered users can call the phone, It's 5"x7" so its big enough to hold and see. The person who buys the phone - example me: I set up who could call, who he could call and set up his music and photos. The buttons on the screen are big so if your person has tremors or sight issues they can still use it. Also you do not need wifi because it works on data.
I got a Grandpad for my dad, too. He’s 95 with dementia. The people I have invited into our network can also post photos on Grandpad, and Dad can look at those pictures on the pad. They can do video calls, (similar to FaceTime )as well. He will never get a spam call on this. There are also games on the GrandPad, such as solitaire, tic tac toe, and checkers. Members of the network can play the games with Dad from wherever they are, using their phone. There is an internet option, which I have disabled. At this point, Dad has a 24/7 caregiver who can assist with navigating the activities on the pad when Dad forgets. Sometimes he can still do it on his own. He is still able to answer calls with no assistance.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
She has speed dial to call out because she can't see numbers to punch them, but the tape has allowed her to begin and end calls.
ANYTHING new is hard to figure out for both of them. Even if YOU think it's easy, or there are fewer buttons, or "all you have to do is push the UP arrow, Mom" (remote). My MIL's radio quit working - hubby bought her the simplest one he could find, there is only ONE radio station in her town. All she had to do is push the on/off button.
She says it doesn't work. Turns out she was messing with it and turned the volume all the way down.
I realize that I'm going a little off the topic of phones, just making the point that whatever you buy may still not give you the results you want. And it's not the fault of the phone.
The jethro phone was very much like an old wired phone. It's a cell phone, with a base cradle that you sit it in. The base keeps it charged. The phone doesn't have internet at all, it's just a phone and you can txt with it (although my Mom doesn't). The operation of the phone is just like an old wired phone. It has two buttons at the top, green for call/answer, and red for hang up. The phone buttons are large, so you just dial the number and hit the green button to call.
Without internet, there is no possibility of my Mom doing something by accident. And with the way it operates and the large buttons, it's easy for her to use.
I bought mine off amazon, the phone was about $100 and a years unlimited calling and txt was another $100. So $200 for a year unlimited and after the first year it'll just be $100/year.
It's working out great, had it for about 2 months now. The only issue is that sometimes she has a hard time getting it loud enough. But that would be the case with anything.
https://www.alzstore.com/picture-memory-phone-dementia-s/1843.htm
Also try RAZ memory phone at razmobility.com.
At telecalm they provide a scam and spam blocking phone that can stop multiple outgoing numbers repeated over short time period, and family or facility notifications of 911 calls. They work on your own corded phone and require no internet necessarily. Choices explained on line or through their customer service.