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My mother has not been diagnosed with dementia but has severe short term memory loss. She gave out her debit card number (and denied it) to several unscrupulous individuals. So I (on the account with her) had to have it replaced and hid it. I got her a reloadable card thinking that with a wide variety of restrictions that I can place that it would be safe. Yet somehow they’ve gotten ahold of the number and the same couple of companies managed to try every category (all declined) until they found the one I was allowing for her. She hadn’t had it three weeks and already I have to replace it. Should I just take it too and have her let me know when she needs it physically?

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'when she needs it physically'
doesn't make any sense.

[It shows that you do not understand how her brain is ABLE to process incoming information. Whether or not she is medically diagnosed doesn't mean she doesn't have cognitive decline-she does.]

Your mother will continue to do the same. She doesn't have the cognitive abilities (at this point) to be aware of security measures. So... it doesn't matter when you give her the card, what matters is that you understand WHY NOT to give her the card. More than that:

* She should not be going to any retailer - or be in any potential situation - where she is involved with exchanging her personal information to 'pay for' anything.

* Her behavior will start to (if not already) move into areas of personal security ... a person seeing a vulnerable woman on the street(s) by herself ... someone following her home offering to 'help her." Befriending her and getting into her apartment... you do not know.

She cannot be alone anymore when outside / potentially / interacting with others. Perhaps some of this behavior is also showing up in her home indicating she is unable to care for her own welfare.

Google / read TEEPA SNOW or others who are experts in dementia. Buy books, watch You Tubes, do Teepa's online webinars. Don't 'wait' until there is an official dementia diagnosis. Prepare yourself for what is happening now (i.e., the brain IS CHANGING; her cognitive abilities have declined).

Get a caregiver in.
She should not be living alone (is she)?
Keep (track) a journal documenting her behavior - behavior changes/situations causing you concern. These records are useful for medical provider to assess how she is changing. [I've always offered this to family members of my clients - tracking behavioral changes - which can then be offered to a medical provider).

Finally, I feel compassion for you going through this 'slow' process of decline with your mother. It is hard emotionally and psychologically, if not mentally and physically. Be aware of your own 'denial mechanisms' in place (not wanting to see what is happening as it is painful, difficult for you to process, accept).

The ultimate goal is to keep her safe, and protect her personal assets.

If you feel it could help you, hire a medical social worker or someone who is astute in these matters (more than a caregiver generally speaking) - someone who understands the science of how the mind changes and how to make necessary adjustments in day-to-day life - a professional outside observer like a medical social worker.

Gena / Touch Matters
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Reply to TouchMatters
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Seems she is incapable of having a card. Might be easier to just give her cash when she needs it.
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Reply to Taarna
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Absolutely. You'll get more and more comfortable with becoming a "control freak" (I know *I* have).
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Reply to landscaping
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We took away Mom's credit card. She's still not over it. Finds ways of obtaining new ones constantly but there's really no choice. If she's no longer able to handle it responsibly your course is laid out. There are just too many bad actors who will prey on your mom
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Reply to firsttimer1
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Is mom going to the store by herself? How is she getting there?
Even though she has not been diagnosed with dementia she does not sound like she is safe to 1)Live alone 2) be in control of her own finances. Are bills getting paid on time? Or are you managing them?
If you are doing all this for your mom you are "propping her up" and if she thinks she is living independently she is fooling herself.
Groceries can be ordered on line and delivered. She does not need to go to the store unattended. If she needs some cash to have on hand give her a minimal amount, in small bills.
But this needs to be addressed.
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Reply to Grandma1954
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Yes , Take the card.
We gave my FIL cash for his wallet .
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Reply to waytomisery
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If you haven't had your Mom cognitively tested, do it now. If like my mother she has memorized the standard cognitive test answers in your state, ask the physician to vary the questions slightly to get an accurate assessment. My Mom had taken care of other family members for years and had the North Carolina cognitive test memorized. She passed it twice before I explained the situation and on the third try we got an accurate diagnosis.

If you are not POA, arrange for an eldercare lawyer to take care of this task ASAP.

My mother lost her debit card so many times I got a card holder with two sides. Her ID/SS card/Medicare card and Bank Debit card are on one side, and mine are on the other. The cardholder lives in my purse so we always know where her important cards are and she has access through me at all times. This way I make certain cards are returned to our safe place.
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Reply to michellefreeze
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Yes. Take it and maybe have her pay cash for what she needs. You pay all the bills online. Go paperless or have the bills sent to you. I did this for my daddy and soon after he forgot he paid bills. All he knew was he needed cash. So everything was paid by me and he was never bothered again. I also had the phone switched to a Grandpad so that no spam callers could call. It uses data so you do not need wifi and only the programmed numbers can call it. I am not a sales rep for them but I found them by accident and was a life saver cuz my daddy would invite people over and sign papers that he did not read. He resigned as trustee from his living will and signed the house over to me. My stress was reduced and those last three years were a blessing.
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Reply to Ohwow323
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Does your mum have any diagnosis attached to her severe short term memory loss? If not, you shouldn't do anything that deprives your mum of her independence.

If it is your mum's actions that have caused her to lose money, then you need to take her to a doctor and get a diagnosis.

Before that, however, persuade your mum to make you POA. She cannot assign anyone if she doesn't have capacity. Then, get the diagnosis. You want to protect yourself from being accused of abuse, as well as protecting your mum from fraudulent people.
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Reply to MiaMoor
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Why not get her a pre laid card with small limit on it and take the real card!
ues
shes a target now for unscrupulous low lifes
tell her you will order anything she needs -just put it in a list and maybe give her a little book and pen

there are some real gutter low life’s out there - hope u filed a police report
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Reply to Jenny10
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Can you cancel the card? Online, if you can get his password.
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Reply to Isabelsdaughter
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I am in the middle of a nightmare with my husband. He has an Amer.Exp. card since 1969. Because he has been with them so long and has excellent credit, even tho I sent them a letter as POA (not activated POA, but saying to cancel the acct.) and not to send a replacement card, which is what he does every time I take the card away), they continue to send another, and another replacement. Same is true with his debit card at the bank. They just keep giving him another one. I have now gotten him a kid's allowance-type card, that he blows thru in a few days, and then goes back to using the Amer. express card. He is in Asst. Living. Hates the food, so takes his scooter to get meals and drinks in town. He's living it up, refusing to believe we have to watch our spending. I'm having cereal, watching him blow thru our money. Medicaid is next, and he will be shocked when that happens. The party will be over for him.
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michellefreeze Sep 13, 2024
I hate to say it, but your husband needs you to take guardianship over him. An eldercare attorney can help you accomplish this. Even if you have POA and tried cancelling his AMEX, he's still getting new ones because he's still in control of his money. Guardianship is different in that you are allowed to take over his finances without his permission when guardianship is granted. He won't like it, but it will preserve what's left of your savings. It's time.
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Yes, your mother’s condition requires supervision, hopefully with POA. I recommend your mother has no bank cards. Suppose the debit card gets lost to possibly expose to stolen identity? If not there now, please place here in a memory care facility.
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Reply to Patathome01
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Do you think it's a good idea to let a person with dementia who's already been scammed several times have a credit or debit card?

I hope your mother with dementia isn't still living alone because that will be the bigger problem here.

Don't let her have credit/debit cards or a checkbook anymore. Small amounts of cash only and only let her have that if she's being supervised spending it.
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Reply to BurntCaregiver
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Get a replacement card. But, don't give her the new card. Let her keep an old inactive card. You can then just blame computer glitches, fat fingers or whatever on why it didn't work.

Hide her other cards too like S.S., DL/ID and medical cards. I've caught my wife several times with all those cards out on a table talking to a telemarketer. Finally after several years of telling her not to talk to strangers on the phone, she complies with it for the most part.
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Reply to jwellsy
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We took away my mother's cards and had her use cash, which limited the potential losses. She had dementia and we waited too long to move her into a memory care facility. You may want to consider this. We found small amounts of cash all over the house when we sold it.
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Reply to felixmental
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Take the card. Then make sure that her social security account hasn’t been redirected to someone else. Also put a freeze on her credit. Have her bank accounts red-flagged so that any suspicious activity is blocked. There are other things you can do, too. If her identity has been stolen, you’ll need to notify various agencies. Most people don’t realize that their identity has been stolen until thieves vanish with their money.
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Reply to Fawnby
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I too went thru something similar with my mom. Energy “delivering” companies got her to sign up with the promise of a $200 gift card which she accepted. This co now delivers electric to her home/acct that has never needed a deliverer for in the past 57yrs. This added another $98 to her electric bill and her gas bill. She was paying the phone co 3 sometimes 4x a mo. I stepped in, removed them all after several stern emails back and forth and the threat of getting an attny on our end. She’s unable to read or write for the most part so bills are electronic only. What she sees are invoices from 2-3yrs back that I leave in a stack. I then added blocks to her phone line with only 20#’s getting thru. Otherwise as you mentioned, my mom was giving her card info to anyone that called her. It’s borderline predatory how certain co’s knowingly go after Sr’s. My next card issue came from my brother unfortunately. He’s started taking her card (bc she says here, I’ll pay) instead of saying No mom, I’ve got this 🤬 That’s another subject.
I finally looked into and added blocks at certain times on her card. Added daily limits and such. My problem is the bank info is somehow one of the things she can recite backwards and forwards aside from her dementia. My fear is her calling the bank, getting a new card sent and me having to start all over again. My mom cannot manage her income, bills or anything health related. She’s completely lost that. I am not on her accts at all but I have card info both banking and EBT food related. I have a monthly budget I fill out, send to all 3 siblings for full transparency and print it out for her just so she sees what I’m doing. I pay all her bills on the 4th of the month then give her a balance. I really rambled but I guess it’s that once you take over the banking you’re able to see the good & the bad.
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Reply to MSalazar227
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GoinKrazeee Sep 13, 2024
Glad you are doing all you can to keep that straight. Can you be put on her accts?
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If your mother is in danger in this manner it is time for YOU to take over management of her accounts for her and supply her with a limited credit card and a small spending account. When my brother was diagnosed with probably early Lewy's he asked me to be his POA and Trustee and this is what we together did to safeguard what was about a million dollar estate. You cannot leave this to hit or miss and change and you should not be comingling accounts. I would see an elder law attorney with your mother to best decide how to safeguard her. Good luck on this. It's a lot of work, I recognize, but it is the surest way to keep her safe, especially in light of what you already know. I hope you'll update us.
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Reply to AlvaDeer
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Is she online? How are people getting her card info from her? I would just take her shopping with me. No more card. No more headaches.
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Reply to Geaton777
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Take it away and never give it back. You can order what she needs. Or reduce the limit to $200 as stated below. Those scammers aren’t going to give up an easy mark.
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Reply to Southernwaver
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JenJen24 Sep 5, 2024
Yes I had the balance low, and only allowed “shopping”, blocking phone and online shopping. Now I’ve had to tighten it to two specific stores.
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JenJen24, just curious why does your Mom need a debit card? Does she go shopping on her own? If not, no need for her to even have a debit or credit card, or even cash.


When my Dad was experiencing some memory loss, I made sure his credit card had a very low usable limit. Example, limit of $200. He rarely used his card, only when he and his caregiver would go to Burger King for fun every few weeks.


Otherwise, my Dad was happy carrying $25 in cash. Anything my Dad needed, I would buy for him and I was reimbursed out of his joint-checking account which had my name. I made sure I kept receipts with copies of the check in a 3-ring binder.
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Reply to freqflyer
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JenJen24 Sep 5, 2024
Yes I kept the balance low to prevent this type of thing from her checking, and she does shop on her own. These folks were like the velociraptor, trying every category until they got in. I have now set it to only allow two stores.
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